La Quinta Inn Ste Springfield
100 Congress Street, Springfield, MA, 01104
HOTEL RATES STARTING FROM
$260
Taxes and fees will be calculated at checkout
AAA Verified Reviews (8)
My problem was the Hot water when taking a shower it was lukewarm and the heat at night. I had the Thermostat set to 71 and the room was still cold
The location was convenient to the highway but in a dangerous location. I came back at 10pm to find a car had been vandalized right of front of the main entrance. There was broken auto glass covering more than two parking spaces and homeless men walking around immediately outside the hotel grounds. I will never return to this hotel despite the fact that breakfast was good and plentiful and the staff was pleasant and helpful. There didn't appear to be any security. I'd be afraid to work there. A paid guard should be hired to patrol the hotel and grounds even in broad daylight.
Hello, As a member service organization, your feedback is valuable. Thank you for sharing your insights as this will help other members as they make hotel decisions on AAA.com. Regards, Chuck
The staff was more than accomodating with a late night arrival. They answered all our questions throughot our stay with curesy and a smile.
I stayed there a week and only had my room cleaned once. I had asked for a daily cleaning when I checked in, but that never happened. I even had to ask for the one time I had my room cleaned.
Hello, as a member service organization your feedback is valuable. Thank you for taking the time to leave your review.
Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.
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