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Hotel

Holiday Inn Resort Orlando Suites-Waterpark

14500 Continental Gateway, Lake Buena Vista, FL, 32821

2.4AAA Reviews

HOTEL RATES STARTING FROM

$262

Taxes and fees will be calculated at checkout

Amenities

Wireless Internet AccessSwimming PoolFitness CenterHandicap AccessibleBusiness Center
  • Type

    Resort Hotel

  • Location

    14500 Continental Gateway 32821

  • Pool

    heated outdoor

  • Parking

    on-site (fee)

  • Dining & Entertainment

    6 restaurants, full bar, entertainment

  • Room Amenities

    refrigerators, microwaves, coffeemakers, pay movies, high-speed Internet, wireless Internet, safes

  • Sports & Recreation

    hot tub, cabanas, miniature golf, recreation programs, playground, game room, exercise room

  • Guest Services

    valet and coin laundry, area transportation-major attractions

  • Terms

    check-in 4 pm

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3.5
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH2.7
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS2.8
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

All guest rooms come equipped with plenty of sleeping accommodations which includes a kids room featuring bunk beds, the bottom bunk is queen size. The marketplace features food outlets and a bar. The gift stores sell a variety of items including merchandise from the various parks. Smoke free premises. 777 units, some two bedrooms, three bedrooms and kitchens. 6 stories, exterior corridors. Accessibility (Call).

AAA Verified Reviews (8)

2.4Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 5/30/2024
Room Poor
Staff Bad
Public Spaces Average
Cleanliness Poor
Location Good
Reviewed by Brian Hastings on 3/22/2024
Room Average
Staff Good
Public Spaces Average
Cleanliness Average
Location Good
Reviewed by Edward Cousler on 3/20/2024
Room Good
Staff Good
Public Spaces Average
Cleanliness Average
Location Good

Cool place for kids to play. But extra fees the day I arrived were almost what I paid for the night. Then at 3am they hit me with another fee that I argued with front desk and they removed

Reviewed by Trusted Customer on 11/20/2023
Room Poor
Staff Average
Public Spaces Poor
Cleanliness Poor
Location Excellent

The places to eat were closed the 2 days we were there, so trying to get food we had to go else where. the music at the pools were very loud and we could hear the music a little to well in our room, we could not hear the tv over hte music playing at the pool. while in the room you could hear everything that was going on in the rooms around us. the room layout didn't make sense. if we had 1 more person in our room they would not have a place to sit, there was only 3 of us in a 6 person room. one of the pools were so cold that even the kids didn't want to go it. and then one night we got a flyer shoved through the side of our door, I thought someone was trying to break in our room.

1
AAA Response
12/6/2023

Hello, feedback like yours is valued by other travelers. We appreciate you taking the time to share insights with us.

Reviewed by Trusted Customer on 4/25/2023
Room Good
Staff Good
Public Spaces Average
Cleanliness Good
Location Good
Reviewed by Sharon Ross on 2/20/2023

Might work for families needing a suite for several kids that would enjoy an on site water park….but pack your cooler and food on site food was awful… old holiday inn …. Like we remember from years ago and has not been updated since

1
AAA Response
2/22/2023

Hello, As a member service organization your feedback is very valuable to us. We are disappointed to hear that your stay was unsatisfactory. We appreciate you taking the time to share your comments with us. Kind Regards, AAA Travel

Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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