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Hotel

Holiday Inn Portland - Columbia Riverfront

909 N Hayden Island Dr, Portland, OR, 97217

2.5AAA Reviews

HOTEL RATES STARTING FROM

$123

Taxes and fees will be calculated at checkout

Amenities

Wireless Internet AccessSwimming PoolPet FriendlyFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    Waterfront. Located at Jantzen Beach. 909 N Hayden Island Dr 97217

  • Eco Certification

    Green Seal is an independent, non-profit organization that uses science-based standards and the power of the marketplace to create a more sustainable world

  • Pool

    heated outdoor

  • Dining & Entertainment

    restaurant, full bar

  • Room Amenities

    refrigerators, microwaves, coffeemakers, wireless Internet, safes

  • Sports & Recreation

    hot tub, boat dock, exercise room

  • Guest Services

    valet and coin laundry, room service

  • Terms

    pet friendly (call for restrictions/fees.)

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3.6
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH3.1
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS3.4
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

On landscaped grounds, all of the property's guest rooms include a balcony with some overlooking the river. The renovated lobby includes a large restaurant and bar area. Smoke free premises. 320 units. 4 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (4)

2.5Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 9/14/2023
Room Good
Staff Good
Cleanliness Good
Location Excellent

There needs to be better elevator locations. If your room is at the end of a hallway, you have to walk way too far to get to elevator.

1
AAA Response
9/14/2023

Hello, As a valued member, your feedback is important and we appreciate your sharing your experience with us. Kind Regards, AAA Travel

Reviewed by Terry Billedeaux on 8/29/2023

The Holiday Inn didn't accept AAA's room rates and increased it, lot's of extra hidden fees, double charging for my one breakfast I ate at the establishment, and refusing to return any my hard earned money. Next time I'll use a different Hotel!

1
AAA Response
8/30/2023

Hello, As a member service organization your feedback is valuable. We are disappointed to hear that your stay was unsatisfactory, and that you had billing issues. If you want to dispute the charges, please send both the confirmation and bill to oregon@aaatravelsupport.com, and our online booking department can investigate. You can also copy AAATravel@aaaoregon.com so our local travel staff can follow up. We appreciate you taking the time to share insights from your stay with us. Regards, David at AAA Travel

Reviewed by Trusted Customer on 10/18/2022
Room Poor
Staff Poor
Public Spaces Poor
Cleanliness Poor
Location Average

Beds were lumpy. Beds were so high one had to jump up to get in them. Carpet in room & hallways was old & worn. Amenities not provided. A bottle of water cost $3.50. In restaurant, every meal was not what we ordered. After 2 meals, we did not eat there again.

Reviewed by Trusted Customer on 8/25/2022
Staff Good
Public Spaces Good
Cleanliness Average

For elderly people one has to walk a long way to get the elevator to a higher floor. We did not have any cleaning crew in our room for the three days we were there.

1
AAA Response
8/26/2022

Hello, As a member service organization your feedback is valuable. We appreciate you taking the time to share insights with us. Regards, Chuck

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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