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Hotel

Holiday Inn New London - Mystic Area

35 Governor Winthrop Blvd, New London, CT, 06320

3.0AAA Reviews

HOTEL RATES STARTING FROM

$259

Taxes and fees will be calculated at checkout

Amenities

Wireless Internet AccessSwimming PoolFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    35 Governor Winthrop Blvd 06320

  • Pool

    heated indoor

  • Dining & Entertainment

    restaurant, full bar

  • Room Amenities

    refrigerators, microwaves, coffeemakers, pay movies, wireless Internet

  • Sports & Recreation

    exercise room

  • Guest Services

    coin laundry

  • Terms

    check-in 4 pm

AAA Diamond Program

Noteworthy by meeting the industry-leading standards of AAA inspections.

ROOM2.8
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH2.7
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS3.1
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

This is the closest hotel to the Block Island and Long Island ferry terminal, which is in walking distance. Rooms feature large desks and comfortable beds with soft and firm pillows. The Amtrak Station is only two blocks away and the hotel is a short drive to the United States Coast Guard Academy. Smoke free premises. 120 units. 5 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (4)

3.0Reviews are provided by verified customers
POWERED BY
Reviewed by Michael Bjorlin on 9/27/2023
Room Excellent
Staff Excellent
Public Spaces Good
Cleanliness Excellent
Location Good
1
AAA Response
10/1/2023

Hi Michael, We are thrilled to see you had a 5-star stay! Best, Chuck

Reviewed by Trusted Customer on 10/27/2022
Room Good
Staff Poor
Public Spaces Average
Cleanliness Good
Location Good

Reserved this hotel because of a wedding nearby at 4 PM on a Saturday. Hotel was recommended by the wedding party organizers. Drove in from Maryland. Arrived at 1:30 PM and informed that rooms would not be available until 3 PM. Returned at 3 PM and told rooms would not be available until 4 PM (the time of the wedding). After explaining the circumstances to the unconcerned and uninterested desk staff, I was told I could change into proper attire in the men's room located in the lobby. Not sure what constitutes quality customer service at this hotel, but it doesn't match up to my expectations.

1
AAA Response
10/31/2022

Hello, We are disappointed to hear of your negative experience at the Holiday Inn New London. As a valued member, your feedback is important to us and we appreciate you sharing your review. Kind Regards, AAA Travel

Reviewed by Trusted Customer on 9/21/2022
Room Good
Staff Poor
Public Spaces Average
Cleanliness Good
Location Average

First of all, no sleep! The concierge failed to mention that there will be a wedding at their venue that ran until 2am! My family and I were on the 2nd floor which was practically above their ballroom with live music. Then the air conditioning system blows right at the head of the bed with no adjustments. And a half ***** apology the next morning at check out. The room was clean but what's the point of a stay if you can't get any rest?

1
AAA Response
9/21/2022

Hello, Thank you for taking the time to share your feedback with us. We are disappointed to hear that your concerns were not addressed while onsite. Please know that your feedback will help members, like you, as they make hotel selections on AAA.com. Best, Chuck

Reviewed by Trusted Customer on 9/6/2022

Looking for a better place to stay near Mystic but half the cost? This Holiday Inn provides the opportunity to be close enough to enjoy Mystic and return to a hotel that adequately provides lodging.

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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