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Hotel

DoubleTree by Hilton Hotel Rocky Mount

651 N Winstead Ave, Rocky Mount, NC, 27804

4.0AAA Reviews
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HOTEL RATES STARTING FROM

$84

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Amenities

Wireless Internet AccessSwimming PoolFitness CenterHandicap Accessible
  • Type

    Hotel

  • Location

    Adjacent to Gateway Convention Center. 651 N Winstead Ave 27804

  • AAA Benefit

    Members save up to 10% and earn Honors points when booking AAA/CAA rates!

  • Pool

    heated outdoor

  • Dining & Entertainment

    restaurant, full bar

  • Room Amenities

    refrigerators, microwaves, coffeemakers, pay movies, wireless Internet, safes

  • Sports & Recreation

    hot tub, exercise room

  • Guest Services

    coin laundry

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3.3
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH3
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS3.2
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

Stylish room décor includes plump bedding and large desks. Many rooms with a king bed feature a queen-size pull-out sofa, and rooms with two queen beds have an easy chair. The front desk staff will treat you to a chocolate chip cookie at check-in. Public areas include conference facilities and a well-equipped exercise room. The on-site restaurant is a family-friendly bar and grill. Smoke free premises. 166 units. 4 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (7)

4.0Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 10/3/2023
Room Average
Staff Good
Cleanliness Good

the property is under a complete redo. That being said, the issue was that we were given a handicap room. We checked in very late but I still don't think it was appropriate. The bathroom was extremely sparse on any amenities. The smallest soap I have ever seen. Not even a shower cap. The worst part was the breakfast was served in the adjoining Texas Roadhouse restaurant (always is served there, nothing to do with the reno) and could not have been worse. The property was clean though. The only saving grace.

1
AAA Response
10/7/2023

Hello, As a member service organization, your feedback is valuable. We appreciate you taking the time to rate your stay. Regards, Chuck

Reviewed by Trusted Customer on 9/8/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

Even though they are under renovations, they are still a top hotel for us! Nice rooms and beds and that warm cookie!

1
AAA Response
9/12/2023

Hello, We are pleased to hear you had a 5-star stay! As a valued member, your feedback is important and we appreciate your sharing your experience with us. Kind Regards, AAA Travel

Reviewed by Trusted Customer on 9/6/2023
Room Poor
Staff Excellent
Public Spaces Average
Cleanliness Average
Location Excellent

Th hotel is long in the tooth. They are undergoing some renovations but the room I had was musty and there was mildew on the side surfaces of the furniture. I wa only there for one night and arrived rather late so I sucked it up and didn't complain. The staff was nice and very friendly and I cannot complain about them. The hotel itself is lacking and it will be quite a while before I stay there again, if ever.

1
AAA Response
9/9/2023

Hello, As a member service organization, your feedback is valuable. Please know your insights will help other members as they make hotel decisions on AAA.com. Best, Chuck

Reviewed by Elizabeth Quattrocchi on 3/10/2023
Room Good
Staff Good
Public Spaces Good
Cleanliness Good
Reviewed by Sarah Prior on 2/19/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

Have been before and it is always a pleasure staying there.

1
AAA Response
2/22/2023

Hello, As a member service organization your feedback is valuable to us. We are happy to hear you had a 5-star stay. We appreciate you taking the time to share your comments with us. Kind Regards, AAA Travel

Reviewed by Trusted Customer on 1/5/2023
Room Good
Staff Excellent
Public Spaces Excellent
Cleanliness Good
Location Good

Front desk clerk was outstanding and the room was clean but dated.

1
AAA Response
1/13/2023

Hello, We are glad you had a pleasant stay. As a valued member your feedback is important and we appreciate your sharing your review with us. Kind Regards, AAA Travel

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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