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Hotel

D Hotel Suites Spa

1 Country Club Rd, Holyoke, MA, 01040

4.1AAA Reviews

HOTEL RATES STARTING FROM

$189

Taxes and fees will be calculated at checkout

Amenities

Swimming Pool

    AAA Verified Reviews (8)

    4.1Reviews are provided by verified customers
    POWERED BY
    Reviewed by Trusted Customer on 6/25/2024
    Room Poor
    Staff Good
    Public Spaces Good
    Cleanliness Poor
    Location Average

    Room smells musty. Dated. That air conditioner filter hasn’t been cleaned in a long long long time Breakfast was very nice

    Reviewed by Trusted Customer on 3/18/2024
    Room Excellent
    Staff Excellent
    Public Spaces Good
    Cleanliness Excellent
    Location Good

    Met our expectations and good price

    Reviewed by Stephen Finegan on 11/1/2023
    Room Excellent
    Staff Excellent
    Public Spaces Good
    Cleanliness Excellent
    Location Good
    1
    AAA Response
    11/28/2023

    Hi Stephen, We are thrilled to see you had a 5-star stay! Best, Chuck

    Reviewed by David Mcdonald on 10/15/2023
    Room Excellent
    Staff Excellent
    Public Spaces Good
    Cleanliness Excellent
    Location Good
    1
    AAA Response
    10/16/2023

    Happy to hear you had a 5-star stay! Your insight will help other members as they make hotel reservations with AAA.

    Reviewed by Trusted Customer on 7/9/2023
    Room Excellent
    Staff Excellent
    Public Spaces Poor
    Cleanliness Good
    Location Average

    The front staff was kind, and the room was spacious and there were enough towels and cups. However, the hotel dining room was small and there weren't enough table seats, so we had to wait until it became available.

    1
    AAA Response
    7/25/2023

    Hi, We are happy to see you had a pleasant stay. Thank you for sharing insights regarding the service, your room, and the cleanliness of the hotel. Regards, Chuck

    Reviewed by Trusted Customer on 6/30/2023
    Room Good
    Staff Excellent
    Public Spaces Excellent
    Cleanliness Excellent
    Location Excellent

    The bed in the room we stayed in was weird (extremely firm) but I loved the staff at the front desk and all other aspects of the hotel. The pool and sauna were great. There are really high/tall bed frames so then they should mount the TV to the wall also it makes things safer and appear cleaner.

    1
    AAA Response
    7/2/2023

    Hi, We are happy to see you had a pleasant stay. Thank you for sharing insights regarding the service. Regards, Chuck

    Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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