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Hotel

Circus Circus Casino Reno

500 North Virginia Street, Reno, NV, 89503

3.5AAA Reviews

CHECK HOTEL RATES AND AVAILABILITY

Amenities

Wireless Internet AccessHandicap Accessible

    AAA Verified Reviews (8)

    3.5Reviews are provided by verified customers
    POWERED BY
    Reviewed by Trusted Customer on 10/18/2024
    Room Excellent
    Staff Good
    Public Spaces Average
    Cleanliness Good
    Location Good
    1
    AAA Response
    10/18/2024

    Hello, As a member service organization your feedback is valuable. We are happy to see you had a pleasant stay. We appreciate you taking the time to share insights with us. Regards, David at AAA Travel

    Reviewed by Trusted Customer on 11/28/2023
    Room Bad
    Staff Bad
    Public Spaces Poor
    Cleanliness Bad
    Location Good

    I was double charged the resort fees and had no option but to pay them or lose the pre-paid hotel room cost. All restaraunts in the hotel were closed until Saturday. The rooms were dirty, the heat didn't work and the wallpaper was literally falling off the walls.

    1
    AAA Response
    11/29/2023

    Hello, As a member service organization your feedback is valuable. We are disappointed to hear that your stay was unsatisfactory, and that you were charged excessive resort fees. If you want to email us at: aaatravel@aaaoregon.com with a copy of the hotel bill, I am happy to forward the information to the AAA online customer service department to see if we can get the overcharge reversed. Regards, David at AAA Travel

    Reviewed by Tracy Rucka on 11/2/2023
    Room Poor
    Staff Poor
    Public Spaces Average
    Cleanliness Good
    Location Average
    Reviewed by Trusted Customer on 4/25/2023
    Room Good
    Staff Good
    Public Spaces Excellent
    Cleanliness Good
    Location Good
    1
    AAA Response
    4/25/2023

    Thank you for your 5-star review!

    Reviewed by Kevin Robbins on 4/12/2023
    Room Average
    Staff Good
    Public Spaces Good
    Cleanliness Average
    Location Good
    1
    AAA Response
    4/12/2023

    Hello, As a member service organization your feedback is valuable. We are happy to see you had a pleasant stay. We appreciate you taking the time to share insights with us. Regards, David at AAA Travel

    Reviewed by Trusted Customer on 3/8/2023
    Room Good
    Staff Good
    Public Spaces Good
    Cleanliness Good
    Location Good

    Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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