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Hotel

Ayres Hotel & Spa Moreno Valley

12631 Memorial Way, Moreno Valley, CA, 92553

4.4AAA Reviews

HOTEL RATES STARTING FROM

$120

Taxes and fees will be calculated at checkout

Amenities

Wireless Internet AccessSwimming PoolFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    12631 Memorial Way 92553

  • Pool

    heated outdoor

  • Dining & Entertainment

    nearby, full bar

  • Room Amenities

    refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet. Some: safes

  • Sports & Recreation

    hot tub, exercise room, spa

  • Guest Services

    coin laundry

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3.3
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH2.9
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS3.3
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

This contemporary hotel exudes comfort and warmth with refined décor throughout the public areas and spacious guest rooms. Relax at the pool during the day or by the outdoor fireplace as the sun sets. Three complimentary electric vehicle charging stations at the back of the property offer added convenience. Smoke free premises. 127 units. 4 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (5)

4.4Reviews are provided by verified customers
POWERED BY
Reviewed by Rosemary Bell on 5/23/2024
Room Good
Staff Good
Public Spaces Good
Cleanliness Good
Location Good
Reviewed by Trusted Customer on 11/21/2023
Room Good
Staff Good
Public Spaces Good
Cleanliness Good
Location Good

This hotel is right behind Costco and other stores which was convenient. We came here due to the electric vehicle charging stations. However the Tesla chargers did not work and the staff was unable to get them working. Nevertheless, we still enjoyed our stay and appreciated the efforts of them trying. Breakfast was decent. Complimentary waffles, potatoes and eggs. Wish they had more options besides pork.

Reviewed by Trusted Customer on 8/11/2023
Room Excellent
Staff Bad
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

It was our first time staying at an Ayres brand hotel. The hotel was very nice and clean. The area where it’s at is good and conveniently closed to a shopping center and Costco. However, the front desk person named Cody was not not very nice at all. He had an attitude and was not welcoming at all. It almost seemed like he was disappointed when my family walked in to check in (we’re a mixed race family of Black and Asian). He asked us the purpose of our stay at the Ayres. My family have stayed at many brand name hotels all over the US and other countries, this is the first time we were asked the reason for our stay? The way he asked was very offensive. He made us feel uncomfortable by having to justify or explain our stay. Is that question asked routinely to all other guests? I wonder. There was a platter of cookie on the counter. He never offered us any. We had to asked him if the cookies were free. He responded yes rudely and still didn’t offer us any. We had to ask if we can have some, and he replied “ that’s what it’s there for”. My children thought he was creepy. He even followed us in the swimming pool area. Really weird vibe he gave us. His unkempt appearance and creepy attitude left a sour taste in our mouths.

2
Trusted Customer
8/12/2023

Trusted Customer
8/12/2023

Reviewed by Leona Merola on 5/21/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent
1
AAA Response
5/22/2023

Thank you for your 5-star review!

Reviewed by Trusted Customer on 5/11/2023
Room Excellent
Staff Excellent
Public Spaces Good
Cleanliness Excellent
Location Good

This is the first time we’ve stayed at an Ayers hotel. We were very impressed with the looks of the grounds, the cleanliness of the public space and our room. The staff was very friendly and helpful.

Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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