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HOTEL

Quality Inn Ithaca - University Are

356 Elmira Rd, Ithaca, NY, 14850

2.8AAA Reviews

HOTEL RATES STARTING FROM

$169

Taxes and fees will be calculated at checkout

AAA Verified Reviews (4)

2.8Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 1/22/2025
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent
1
AAA Response
1/23/2025

Hello, Happy to hear you had a 5-star stay! Your insight will help members like you as they make hotel reservations with AAA. Regards, Margie at AAA

Reviewed by Trusted Customer on 10/21/2023
Room Bad
Staff Poor
Public Spaces Average
Cleanliness Bad
Location Bad

We, a family of 4, visited Ithaca for a Cornell tour on Oct 5th and 6th, 2023. We booked a hotel near the Cornell Ithaca campus, assuming that being part of the Choice Group would ensure quality. However, we were disappointed. The room had a dank smell and feel, the refrigerator was not cold enough, and the bathroom floors were sticky. Housekeeping required prior notice for cleaning, which was not communicated to us. When we asked for fresh towels, we had to leave the soiled ones in the corridor and later fetch additional ones from reception. The room was dusty, and the coffee machines seemed uncleaned. The quilts had blood spots and a foul smell. Breakfast was minimal with no protein options, and even the fruit looked stale. We ended up skipping breakfast at the hotel.

1
AAA Response
10/23/2023

Hello, as a member service organization your feedback is very valuable to us. We are disappointed to hear that your stay was unsatisfactory and will forward this information to the hotel. We appreciate you taking the time to share your comments with us. Kind Regards, AAA Travel

Reviewed by Trusted Customer on 7/29/2023
Room Poor
Staff Good
Public Spaces Average
Cleanliness Average
Location Good
1
AAA Response
7/30/2023

Hello, As a member service organization, your feedback is valuable. We appreciate you taking the time to rate your stay. Regards, Chuck

Reviewed by Trusted Customer on 2/28/2023
Room Poor
Staff Average
Public Spaces Poor
Cleanliness Poor
Location Average

The hotel was under renovation and we where booked into a 1st floor room that had a sliding glass door to the parking lot. The room was very drafty from the glass door and it was extremely cold even snowed the night we arrived. There where other hotels in the area which would have suited m better. I don't feel like the agent was looking out for my best interests.

1
AAA Response
3/3/2023

Hello, As a member service organization, your feedback is valuable. We appreciate you taking the time to share insights with us. Regards, Chuck

Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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