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Omni Hilton Head Oceanfront Resort

23 Ocean Ln, Hilton Head Island, SC, 29928

4.6AAA Reviews

HOTEL RATES STARTING FROM

$219

Taxes and fees will be calculated at checkout

Amenities

Wireless Internet AccessSwimming PoolPet FriendlyFitness CenterHandicap AccessibleBusiness Center
  • Type

    Resort Hotel

  • Location

    Oceanfront. 23 Ocean Ln 29928 (PO Box 6165)

  • Pool

    heated outdoor

  • Parking

    on-site (fee) and valet

  • Dining & Entertainment

    2 restaurants, full bar

  • Room Amenities

    refrigerators, microwaves, coffeemakers, pay movies, wireless Internet, safes

  • Sports & Recreation

    sauna, hot tub, beach on-site, cabanas, recreation programs, bicycles, playground, exercise room, spa

  • Guest Services

    complimentary and valet laundry, room service, area transportation-within 3 mi

  • Terms

    check-in 4 pm, pet friendly (call for restrictions/fees.)

AAA Diamond Program

Upscale style and amenities enhanced with the right touch of service.

ROOM4.5
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH3.4
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS4.4
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

This lushly landscaped resort offers spacious studio suites with luxury appointments, mini-kitchens and a balcony. Two-room oceanfront king suites are also available. On-site amenities include an upscale steak house, a family sports bar and multiple pools. Relax by one of the fire pits in the evening or challenge someone to a game of life-size chess; you will not find a shortage of family-friendly activities. Smoke free premises. 323 units. 5 stories, interior/exterior corridors. Accessibility (Call).

AAA Verified Reviews (5)

4.6Reviews are provided by verified customers
POWERED BY
Reviewed by Bobby Lupher on 10/25/2023
Room Poor
Staff Average
Public Spaces Average
Cleanliness Poor
Location Good

Hotel is currently being renovated. hotel check in lobby is hard to locate when drive onto property. rooms need to be updated. furniture is stained with suntan oil and grime. had to put towel down on sofa before sitting on it. bathrooms are very old dated and a complete change out. Hilton DoubleTree hotels are not the premier hotel of yesterday.

Reviewed by Eileen Graham on 9/19/2023
Room Good
Staff Excellent
Public Spaces Good
Cleanliness Good
Location Average

For the most part the hotel was fine. The room was large but the closet/ bathroom door layout was poor. Also, the adult pool water was very cloudy and the steps into the pool were slippery. The charge for the beach chairs and umbrella was high considering everyone is charged a daily resort fee.

1
AAA Response
9/19/2023

Hello, thank you for your review. As a valued member, your feedback is important to us and we appreicate your review. Kind Regards, AAA Travel

Reviewed by Trusted Customer on 7/22/2023
Room Average
Staff Excellent
Public Spaces Average
Cleanliness Excellent
Location Excellent
1
AAA Response
7/25/2023

Thank you for your 5-star review!

Reviewed by Laura Britton on 7/20/2022
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

Wonderful beach front resort, clean rooms, beautiful pools, excellent service.

1
AAA Response
7/20/2022

Hello Laura, we’re grateful that you took the time to share your feedback. We love to hear that you had a 5-star stay at Omni Hilton Head Oceanfront Resort. Your feedback will provide other travelers confidence with choosing this hotel. Jill – Auto Club Group

Reviewed by Kyla Jones on 7/19/2022
Room Excellent
Staff Excellent
Public Spaces Good
Cleanliness Excellent
Location Excellent

I had an amazing time during my stay at the Omni Hilton Head Resort. The amenities were perfect for a relaxing vacation with access to multiple pools, the beach, fire pits and activities for the whole family. However, I must say, the amenities are only the tip of the iceberg. The true gems of this resort are the exceptional staff members! Their hospitality made my vacation a home away from home! Samar and Jermaine started our trip off with the warmest and most helpful welcome. We were pleasantly greeted and our luggage was quickly escorted to the room. They conveniently notified us of all the amenities the resort had to offer and were happy to drive us, by shuttle, to all of our dinner locations. Garfield and David at The Breeze Bar were a dynamic duo! They both made the most delicious drinks and the service was exceptional! They recommended the perfect drinks to compliment each hot day by the pool. Mat was another amazing bartender who always greeted my sisters and I with a smile! Overall it is safe to say that my time at the Omni was an absolute pleasure. When checkout came, I was not ready to go home! I would definitely recommend this facility, and I will certainly be back!!!

1
AAA Response
7/19/2022

Hello, thank you for sharing this feedback with us. We love to hear that you had a 5-star stay at Omni Hilton Head Oceanfront Resort. Service like this should be celebrated and we’ll be sharing your feedback with our preferred hotel partner. Ashley - The Auto Club Group

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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