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Hotel

Hyatt Place Dc Us Capitol

33 New York Ave NE, Washington, DC, 20002-3325

1.9AAA Reviews

HOTEL RATES STARTING FROM

$104

Taxes and fees will be calculated at checkout

Amenities

Swimming Pool

    AAA Verified Reviews (10)

    1.9Reviews are provided by verified customers
    POWERED BY
    Reviewed by Trusted Customer on 10/24/2024
    Room Bad
    Staff Poor
    Public Spaces Average
    Cleanliness Bad
    Location Average

    Worst experience I've had at a hotel. First they couldn't find my reservation, then they overcharged me. There were also stains on the floor of the hotel room.

    1
    AAA Response
    10/24/2024

    Hello, As a member service organization your feedback is valuable. We are disappointed to hear that your stay was unsatisfactory. We appreciate you taking the time to share insights from your stay with us. Regards, David at AAA Travel

    Reviewed by Trusted Customer on 2/29/2024
    Room Poor
    Staff Good
    Public Spaces Average
    Cleanliness Poor
    Location Average

    Not the cleanest hotel...

    Reviewed by Trusted Customer on 2/27/2024
    Room Bad
    Staff Good
    Public Spaces Average
    Cleanliness Bad
    Location Average

    1st the lobby was not cleaned, the trash bins were all filled. The sofa was stained very bad., the room seemed dated. When I asked to be moved to another room they said they were fully booked. The tub didn't drain water Overall it felt like a motel 6

    1
    AAA Response
    2/29/2024

    Hello, We are sorry to hear about your stay. As a valued member, your feedback is important to us and we appreciate your sharing your experience with us. Kind Regards, AAA Travel

    Reviewed by Trusted Customer on 2/17/2024
    Room Good
    Staff Good
    Public Spaces Average
    Cleanliness Good
    Location Average
    Reviewed by Trusted Customer on 9/18/2023
    Room Good
    Staff Good
    Public Spaces Average
    Cleanliness Good
    Location Average

    This was a clean hotel but a little worn around the edges. The room had no darkening curtain, which made it hard to sleep.

    1
    AAA Response
    9/19/2023

    Hello, As a member service organization, your feedback is valuable. We appreciate you taking the time to rate your stay. Regards, Chuck

    Reviewed by Trusted Customer on 6/7/2023
    Room Bad
    Staff Poor
    Public Spaces Average
    Cleanliness Poor
    Location Bad

    Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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