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Hotel

1000 Islands Harbor Hotel

200 Riverside Dr, Clayton, NY, 13624

3.6AAA Reviews

CHECK HOTEL RATES AND AVAILABILITY

Amenities

Wireless Internet AccessSwimming PoolFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    Waterfront. 200 Riverside Dr 13624

  • Pool

    heated indoor

  • Parking

    winter plug-ins

  • Dining & Entertainment

    restaurant, full bar

  • Room Amenities

    refrigerators, wireless Internet

  • Sports & Recreation

    hot tub, exercise room

  • Guest Services

    valet laundry, room service

  • Terms

    check-in 4 pm

AAA Diamond Program

Upscale style and amenities enhanced with the right touch of service.

ROOM4
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH3.9
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS4
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

Experience all the St. Lawrence Seaway has to offer at this boutique hotel, which boasts posh accommodations, stunning views and a large patio with multiple fire pits for relaxation. The luxurious touches don't end there. Guests will find spacious rooms that either offer a river or village view. Many have balconies and some include a window seat. The expansive meeting and ballroom space is popular with those looking to hold their wedding reception. The property is also located just steps away from an array of downtown shops, restaurants and many of the area's attractions. Smoke free premises. 105 units. 4 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (5)

3.6Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 5/20/2024
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

We had a wonderful experience! The hotel is lovely and even though our room was not facing the water we could still see the water and beautiful sunrise from our room. Everything about our visit to the hotel and town were perfect.

Reviewed by Trusted Customer on 10/12/2023
Room Good
Staff Excellent
Public Spaces Excellent
Cleanliness Good
Location Excellent

Great location, grounds and lots of amenities. The cancellation policy was excessively restrictive and almost led us to seek alternative accommodations.. The level of maintenance and cleanliness was not up to par - dirty windows in a room that should have offered a spectacular view of the river. Minor maintenance issues like a cracked sink in the bathroom and areas of frayed carpet in hallways.

Reviewed by Trusted Customer on 9/22/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

Our visit was top notch from check in to check out. Facility was very clean, and all employees were polite and helpful. Would definitely recommend staying at the Harbor Hotel.

1
AAA Response
9/25/2023

Hello, we are pleased to hear you had a 5-stay stay! As a valued member, your feedback is important to us and we appreciate your sharing your experience with us. Kind Regards, AAA Travel

Reviewed by Trusted Customer on 5/31/2023
Room Average
Staff Good
Public Spaces Good
Cleanliness Poor
Location Good
1
AAA Response
6/5/2023

Thank you for your feedback. Your insight will help other members as they make hotel reservations with AAA.

Reviewed by Trusted Customer on 10/20/2022
Room Good
Staff Average
Public Spaces Good
Cleanliness Poor
Location Excellent

We arrived an Saturday 9/17 tired from a 5 hr drive. Staff was not helpful and told us the 2 elevators were out of order. No offer to have a bell hop or anyone help us and our room was on 4th floor !!! We are seniors and not athletic… lucky we didn’t have a heart attack carrying our luggage. Then on the second day we had no hot water for a full day… they did deduct 100. From our total bill but it was not a sufficient compensation.

1
AAA Response
10/21/2022

Hello, We are disappointed your stay was unsatisfactory and the hotel did not offer to have anyone assist with your luggage. As a valued member, your feedback is important and we appreciate your sharing this information with us. Kind Regards, AAA Travel

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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