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HOTEL

The Walden Trademark

124 Waldens Main Street, Pigeon Forge, TN, 37863

HOTEL RATES STARTING FROM

$188

Taxes and fees will be calculated at checkout

AAA Verified Reviews (6)

4.0Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 7/18/2023
Room Excellent
Staff Excellent
Public Spaces Good
Cleanliness Excellent
Location Good
1
AAA Response
7/20/2023

Thank you for your 5-star review!

Reviewed by Trusted Customer on 7/4/2023
Room Average
Staff Average
Public Spaces Good
Cleanliness Bad
Location Good

Housekeeping was terrible first night front desk was unfriendly

1
AAA Response
7/4/2023

Hello, Thank you for your review. As a valued member, your feedback is important and we appreciate your sharing your experience with us. Kind Regards, AAA Travel

Reviewed by Leonard p Zamora on 5/15/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

Awesome value, everything you need for an excellent stay. Great location hot breakfast super good. Clean rooms and property. Will definitely be staying there again.

Reviewed by Mary Brown on 4/24/2023
Room Average
Staff Good
Public Spaces Average
Cleanliness Poor
Location Average

They did not deliver what they advertised. They advertised a Lazy River. Did not have one. They were supposed to have handicap accessible pools and hot tubs which they did not. When I inquired the manager was a little flip about it and said “well no one enforces it.” I would have loved to use the indoor pool or hot tub but there was no way for me to use it without a lift. The room was not particularly clean. We observed the same items around our bed the entire time. We also had to go ask for clean towels. It was also difficult to watch a digital TV because there was no station guide. Room lighting was inadequate Balcony was pleasant. Good internet connection Nice size room. Fairly quiet room.

Reviewed by Trusted Customer on 3/17/2023
Room Good
Staff Average
Public Spaces Good
Cleanliness Good
Location Average
1
AAA Response
3/21/2023

Thank You for your review.

Reviewed by Ron Ketterer on 10/2/2022

Staff was exceptional. Breakfast was good but like Groundhog Day. Really missed the omelet station and the evening popcorn.

Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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