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Wyndham Grand Rio Mar Rainforest Beach & Golf Resort

6000 Rio Mar Blvd, Rio Grande, 00745

4.0AAA Reviews

CHECK HOTEL RATES AND AVAILABILITY

Amenities

Wireless Internet AccessSwimming PoolPet FriendlyFitness CenterHandicap AccessibleBusiness Center
  • Type

    Casino Resort Hotel

  • Location

    Oceanfront. 6000 Rio Mar Blvd 00745

  • Pool

    outdoor

  • Parking

    on-site (fee) and valet

  • Dining & Entertainment

    5 restaurants, full bar

  • Room Amenities

    refrigerators, coffeemakers, pay movies, wireless Internet, safes

  • Sports & Recreation

    hot tub, steamroom, regulation golf, tennis, recreation programs, playground, lawn sports, health club, spa

  • Guest Services

    valet laundry, rental car service, luggage security pick-up, room service

  • Terms

    check-in 4 pm, pet friendly (call for restrictions/fees.)

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3.1
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH3
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS3.9
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

There are many on-site activities: a casino, multiple dining venues, fantastic outdoor pools, a golf course, spa and more. The rooms are spacious with smart TVs, ample seating and storage space. Meets AAA guest room security requirements. Smoke free premises. 400 units. 7 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (1)

4.0Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 11/14/2022
Room Good
Staff Average
Public Spaces Good
Cleanliness Good
Location Good

The WORST check in experience ever! After pre-paying $100 more than the advertised price so the reservation could be cancelled or changed in the event of a travel emergency, we were informed upon arrival that there was a resort fee and if we wanted to check in early there was an additional fee. When we arrived, we were told that the computers were down, went back to the counter an hour later and was told that rooms were not available and informed of the additional fees. We were told that rooms would be ready at 4pm and I asked if it would be ok to sit by the pool area and was told yes. At 5pm after no word, we went back to the desk and one of the rooms was ready but the other was not. After a few words a room was found, and we were able to change out of our travelling clothes after waiting 5 hours. We then went down to use a restaurant where we were informed that reservations were needed, and the next available table was in 1 1/2 hours. The resort is huge and fairly well maintained. The beach is big, but not great for swimming due to the massive undertow. The restaurant by the pool has awesome vegan options. However if you wish to do activities outside the resort during your stay you are better off renting a car, Taxi's are expensive. Also, there is no airport transportation, The taxi to the Airport was $72.

1
AAA Response
11/23/2022

Hello, As a member service organization your feedback is valuable. We appreciate you taking the time to share a thorough review. We are glad to see you had a pleasant stay, despite some challenges at check-in. Regards, Chuck

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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