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Hotel

Tru by Hilton Rocky Mount

255 Gateway Blvd, Rocky Mount, NC, 27804

3.8AAA Reviews
AAA Member Benefit

HOTEL RATES STARTING FROM

$110

Taxes and fees will be calculated at checkout

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Members save up to 10% and earn Honors points when booking AAA rates!

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Amenities

Wireless Internet AccessSwimming PoolPet FriendlyFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    255 Gateway Blvd 27804

  • AAA Benefit

    Members save up to 10% and earn Honors points when booking AAA/CAA rates!

  • Pool

    outdoor

  • Dining & Entertainment

    nearby

  • Room Amenities

    refrigerators, wireless Internet

  • Sports & Recreation

    exercise room

  • Guest Services

    coin laundry

  • Terms

    pet friendly (call for restrictions/fees.)

AAA Diamond Program

Noteworthy by meeting the industry-leading standards of AAA inspections.

ROOM2.6
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH3
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS3
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

Compact rooms offer cute, minimalistic décor with vinyl flooring, a tiny desk and open hanging rack. The space is perfect for solo guests who travel light and don't need a lot of frills. Every room has comfortable bedding and a large, wall-mounted TV. The bright bathrooms are a bit more spacious and almost all have are shower-only. If you need a bathtub, ask about reserving an accessible room. The lobby doubles as a hang-out space, with 24-hour coffee service, a pool table, and lots of work spaces outfitted with charging stations. In the small fitness center you'll find cardio and weight training equipment. Complimentary breakfast is served daily in the lobby, with oatmeal, pancakes, eggs and dozens of toppings. Smoke free premises. 92 units. 5 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (5)

3.8Reviews are provided by verified customers
POWERED BY
Reviewed by Maria elena Romero on 11/2/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

Very friendly Customer service, clean,

Reviewed by J Kelly on 2/10/2023
Room Good
Staff Excellent
Public Spaces Good
Cleanliness Average
Location Poor
1
AAA Response
2/24/2023

Hello J, As a member service organization, your feedback is valuable. We appreciate you taking the time to share insights with us. Regards, Chuck

Reviewed by Norma Rivera on 12/27/2022
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent
1
AAA Response
1/10/2023

Thank you for providing your rating of this hotel! Kind Regards, AAA Travel

Reviewed by Mary ann Gray on 12/9/2022
Room Bad
Staff Good
Public Spaces Good
Cleanliness Good
Location Good

My confirmed reservation was to be handicapped with roll in shower we were told only one room like that in the hotel which had been given to someone who checked in ahead of us. Since it was late there was no other choice for us in the area so we took handicap room without roll in shower. That turned out to be an impossible situation as the room had a bathtub. Why your hotel chain would think the handicap individuals can use the bathtub safely is beyond me! It is ridiculous and dangerous!! This was a very disappointing experience as I am a Hilton honors number for many years.

1
AAA Response
12/9/2022

Hello, We are disappointed to hear of your negative experience at this property, and that the room type you booked was not available. As a valued member, your feedback is appreciated and we will share this information with hotel management. We thank you for taking the time to provide your review. Kind Regards, AAA Travel

Reviewed by Janice Wheelbarger on 11/11/2022
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

Beautiful clean room free breakfast was able to sign into my Netflix account

1
AAA Response
11/11/2022

Hello, We are happy to hear you had a pleasant stay! As a valued member, your feedback is important and we appreciate your sharing your review with us. Kind Regards, AAA Travel

Pagination
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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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