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Hotel

SpringHill Suites by Marriott Old Montreal

445 rue St-Jean-Baptiste, Montreal, QC, H2Y 2Z7

4.6AAA Reviews
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Amenities

Wireless Internet AccessSwimming PoolHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    445 rue St-Jean-Baptiste H2Y 2Z7

  • AAA Benefit

    Members save 5% or more and earn Marriott Bonvoy™ points when booking AAA/CAA rates!

  • Eco Certification

    The Green Key Eco-Rating Program recognizes hotels, motels, and resorts that are committed to improving their environmental performance

  • Pool

    heated indoor

  • Parking

    on-site (fee)

  • Dining & Entertainment

    nearby

  • Room Amenities

    refrigerators, microwaves, coffeemakers, wireless Internet

  • Sports & Recreation

    limited exercise equipment

  • Guest Services

    valet and coin laundry

  • Terms

    check-in 4 pm

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3.1
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH2.9
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS3.3
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

Tucked on a quiet side street in Old Montréal; and, is ideally situated to explore the local sites. All rooms have a pull-out sofa, large desk and wet bar with mini-fridge and microwave oven. Some rooms feature a balcony. Complimentary hot breakfast is served on the elegant mezzanine level. A restaurant that occupies the oldest standing inn in North America is attached to the hotel via the lobby. Smoke free premises. 124 units. 8 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (9)

4.6Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 5/28/2024
Room Good
Staff Excellent
Public Spaces Average
Cleanliness Good
Location Excellent
Reviewed by Trusted Customer on 1/7/2024
Room Average
Staff Average
Public Spaces Average
Cleanliness Average
Location Excellent

The bed sheets were too small. The bed was not properly made and the sheets didn't fit properly. We had to wait half an hour for someone to come and replace them. They were replaced with similar size sheets but that person did a better job of fitting them. But they kept falling off during our stay. We didn't bother calling again. The fan malfunctioned. It kept running at the same speed no matter what it was set at. There was an odor in the pool No towels in the pool area Toiletries were not refilled Glasses in the bathroom were not replaced with clean ones Coffee mugs were not replaced with clean mugs The shower stall was not as clean as could be expected We ran out of toilet paper The pool was inoperable during one day of our stay. No notice was given

1
AAA Response
1/7/2024

Hello, As a member service organization, your feedback is valuable. We are disappointed to hear about your stay. Please know your insights will help other members as they make hotel decisions on AAA.com. Best, Chuck

Reviewed by Donna Lee on 7/9/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent
Reviewed by Richard Sirois on 7/5/2023
Room Excellent
Staff Good
Public Spaces Excellent
Cleanliness Excellent
Location Excellent
1
AAA Response
7/8/2023

Hi Richard, We are thrilled to see you had a 5-star stay! Best, Chuck

Reviewed by Trusted Customer on 6/30/2023
Room Average
Staff Excellent
Public Spaces Excellent
Cleanliness Good
Location Good

Clean, reasonably comfortable room. Buffet breakfasts were hot, tasty and varied. However, there weren't any Gluten Free options. We reported an issue with the air conditioning unit--it was very noisy and did little to cool the room. No word if it was resolved. We should have requested a change of room, I guess. Staff was incredibly patient, courteous and friendly.

Reviewed by Trusted Customer on 5/24/2023
Room Excellent
Staff Excellent
Public Spaces Good
Cleanliness Excellent
Location Excellent

Great, walkable location, professional and friendly staff, easy parking in the hotel with direct access by elevator. Elegant restaurant for evening dining. The BEST "breakfast included" we had during our 3 week trip with stays in 9 different hotels.

1
AAA Response
5/26/2023

Hello, as a member service organization your feedback is valuable. We are happy to see you had a 5-star stay. We appreciate you taking the time to share insights from your stay with us.

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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