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Hotel

Sheraton New Orleans Hotel

500 Canal St, New Orleans, LA, 70130

3.6AAA Reviews
AAA Member Benefit

HOTEL RATES STARTING FROM

$146

Taxes and fees will be calculated at checkout

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Amenities

Wireless Internet AccessSwimming PoolPet FriendlyFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    500 Canal St 70130. Station: Carondelet St-Canal St

  • AAA Benefit

    Members save 5% or more and earn Marriott Bonvoy™ points when booking AAA/CAA rates!

  • Pool

    heated outdoor

  • Parking

    on-site (fee) and valet

  • Dining & Entertainment

    restaurant, full bar

  • Room Amenities

    coffeemakers, wireless Internet (fee), safes. Some: refrigerators, microwaves

  • Sports & Recreation

    exercise room

  • Guest Services

    valet laundry, boarding pass kiosk, room service

  • Terms

    check-in 4 pm, pet friendly (call for restrictions/fees.)

AAA Diamond Program

Upscale style and amenities enhanced with the right touch of service.

ROOM3.9
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH3.5
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS4.4
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

Located on the main thoroughfare at the edge of the French Quarter, the hotel has well-appointed rooms with floor-to-ceiling windows displaying panoramic views of the city and the river. Club-level guests have access to a plush lounge that offers complimentary beverages and snacks. Convention attendees and vacationers mingle together in the enormous and usually bustling lobby of the hotel. Smoke free premises. 1110 units. 49 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (10)

3.6Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 8/29/2024
Room Excellent
Staff Excellent
Public Spaces Good
Cleanliness Excellent
Location Excellent

Everything worked out well.

Reviewed by Trusted Customer on 5/30/2024
Room Good
Staff Poor
Public Spaces Average
Cleanliness Good
Location Good
Reviewed by Trusted Customer on 5/9/2024
Room Average
Staff Average
Public Spaces Good
Cleanliness Poor
Location Excellent

The carpeting in the room was very dirty. The pool was dirty. Of the 3 interactions with staff, 2 were reluctant. I just think for the price it should be clean throughout .

Reviewed by Trusted Customer on 3/19/2024
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Good
Reviewed by Rene Trevino on 8/30/2023
Room Excellent
Staff Excellent
Public Spaces Poor
Cleanliness Excellent
Location Excellent
Reviewed by Trusted Customer on 6/28/2023
Room Bad
Staff Bad
Public Spaces Excellent
Cleanliness Bad
Location Excellent

Our hotel stay was ruined by bad management. Unfortunately we experienced a bad lock/bad key/bad door. There was little to no assistance or hospitality offered to us during our stay. We were not treated kindly at all by management. I will be sharing this awful experience with every social media site. I believe manager Kissy Womack Sheraton on canal has classism.

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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