Skip to main content
Hotel

Sheraton Indianapolis at Keystone Crossing

8787 Keystone Crossing, Indianapolis, IN, 46240

4.0AAA Reviews
AAA Member Benefit

CHECK HOTEL RATES AND AVAILABILITY

Exclusive Benefits for AAA Members

Members save 5% or more and earn Marriott Bonvoy™ points when booking AAA/CAA rates!

Not a AAA Member? JOIN NOW

Amenities

Wireless Internet AccessSwimming PoolPet FriendlyFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    Connected to Keystone Fashion Mall. 8787 Keystone Crossing 46240

  • AAA Benefit

    Members save 5% or more and earn Marriott Bonvoy™ points when booking AAA/CAA rates!

  • Eco Certification

    The Green Key Eco-Rating Program recognizes hotels, motels, and resorts that are committed to improving their environmental performance

  • Pool

    heated indoor

  • Parking

    on-site (fee) and valet

  • Dining & Entertainment

    restaurant, full bar

  • Room Amenities

    refrigerators, coffeemakers, wireless Internet (fee), safes

  • Sports & Recreation

    hot tub, exercise room

  • Guest Services

    valet and coin laundry, room service

  • Terms

    pet friendly (call for restrictions/fees.)

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3.8
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH3.4
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS3.5
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

This contemporary hotel features an expanded connectivity hub within the lobby and a well equipped fitness center. The updated guest rooms have sleek decor, plush beds and spacious work areas. The hotel is connected to the Keystone Fashion Mall, giving guests access to numerous restaurants and shops. A rooftop patio and fire pit area with attached meeting space add comfort and appeal to the convenient location. Smoke free premises. 395 units. 3-12 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (3)

4.0Reviews are provided by verified customers
POWERED BY
Reviewed by Craig Aunchman on 10/6/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Good

Clean and modern hotel with a good restaurant. The bar and lounge area was nice to hang out in and have a drink with friends. Staff were friendly and courteous.

1
AAA Response
10/23/2023

Hello, as a member service organization your feedback is valuable. Thank you for taking the time to leave your review.

Reviewed by John Adams on 3/29/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent
Reviewed by Trusted Customer on 8/10/2022
Room Average
Staff Excellent
Public Spaces Excellent
Cleanliness Poor
Location Excellent

Not clean, found hair all over the toilet and shower that clearly wasn’t mine. Pool was down for maintenance which forced us to spend 2.5 hours to find another.

1
AAA Response
8/10/2022

Hello, thank you for taking the time to share feedback about your recent stay at Sheraton Indianapolis Hotel at Keystone Crossing. AAA knows how important cleanliness is when choosing a hotel and are disappointed to hear that the cleanliness level did not meet your expectations. We appreciate you taking the time to share insights from your stay with us. Ashley – Auto Club Group

Pagination
of1

Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

THE VALUE OF TRIP CANVAS

Travel Like an Expert with AAA and Trip Canvas

Get Ideas from the Pros

As one of the largest travel agencies in North America, we have a wealth of recommendations to share! Browse our articles and videos for inspiration, or dive right in with preplanned AAA Road Trips, cruises and vacation tours.

Build and Research Your Options

Save and organize every aspect of your trip including cruises, hotels, activities, transportation and more. Book hotels confidently using our AAA Diamond Designations and verified reviews.

Book Everything in One Place

From cruises to day tours, buy all parts of your vacation in one transaction, or work with our nationwide network of AAA Travel Agents to secure the trip of your dreams!

BACK TO TOP