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HOTEL

Seneca Niagara Resort And Casino

310 Fourth St, Niagara Falls, NY, 14303

4.5AAA Reviews

CHECK HOTEL RATES AND AVAILABILITY

AAA Verified Reviews (12)

4.5Reviews are provided by verified customers
POWERED BY
Reviewed by Pamela H. on 9/28/2024
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

Seneca Hotel was the cleanest hotel we have stayed at in a long time. The cleaning staff pays attention to detail. The bathroom was nice and big loved the walkin shower. The bed was comfortable, always had a goodnight sleep, our floor to ceiling windows offered a great view of the fireworks at night over the falls. Definitely would stay here again.

Reviewed by Trusted Customer on 11/19/2023
Room Poor
Staff Poor
Public Spaces Poor
Cleanliness Average
Location Average

Hotel is on the older side. Also, smelled terribly of old, stale cigarette smoke. The staff were not at all pleasant nor helpful. The only personable staff members were the kitchen workers.

1
AAA Response
11/20/2023

Hello, As a member service organization your feedback is valuable to us. We appreciate you taking the time to share your comments with us. Kind Regards, AAA Travel

Reviewed by Trusted Customer on 11/7/2023
Room Good
Staff Excellent
Public Spaces Poor
Cleanliness Good
Location Excellent
Reviewed by Noles on 10/2/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

Beautiful hotel and casino. Great staff, clean rooms, and views from the upper floors were wonderful!

Reviewed by Carmel Hemsarth on 8/30/2023
Room Excellent
Staff Average
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

It was a beautiful place clean and plenty of restaurants and bars and the best thing it was in walking distance to everything awesome thank you so much

1
AAA Response
8/30/2023

Hello, We are pleased to hear you had a 5 star stay! Your feedback is valued to us and we appreciate your sharing your experience. Kind Regards, AAA Travel

Reviewed by Trusted Customer on 7/26/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

Nicely appointed room with lovely view of the Niagara River. Plenty of space for two people with large shower, bathroom and a separate vanity area with great mirrors and lighting.

Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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