Ocean Pointe Suites Key Largo
500 Burton Drive, Key Largo, FL, 33070
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AAA Verified Reviews (2)
Not a good first impression. First unit they put us in was not what I had booked, I had confirmation for 2 single beds and one king, not what I was given. Staff was unable to help until next night. The unit I was in was shabby, sink faucet falling apart, not clean. At least linens were clean. Next night I was finally able to get into unit I booked for. It was better maintained but still not too clean. We paid for resort fee, but beach was littered with trash and cigarettes the two times we visited, the pool was better but they allow people to eat food in the pool so that was offputting. The cafe advertised was closed. So we basically only used the facility to sleep. Wouldn't recommend, not worth the money.
Hello, As a member service organization, your feedback is valuable. We are disappointed to hear about your stay. We appreciate you taking the time to share insights. Regards, Chuck
Hello Linda As a member service organization, your feedback is incredibly valuable. Based on your rating, we're happy to see you had a pleasant stay. We appreciate you taking the time to share your insights with us. Thank you!
Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.
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