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Hotel

Hyatt Regency Grand Reserve Puerto Rico

200 Coco Beach Blvd, Rio Grande, 00745

4.0AAA Reviews
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Amenities

Wireless Internet AccessSwimming PoolPet FriendlyFitness Center
  • Type

    Hotel

  • Location

    Oceanfront. 200 Coco Beach Blvd 00745

  • AAA Benefit

    Members save up to 10% and earn World of Hyatt points when booking AAA/CAA rates!

  • Pool

    outdoor

  • Parking

    on-site (fee) and valet

  • Dining & Entertainment

    6 restaurants, full bar

  • Room Amenities

    refrigerators, coffeemakers, pay movies, high-speed Internet, wireless Internet, safes

  • Sports & Recreation

    sauna, steamroom, beach on-site, cabanas, self-propelled boats, scuba diving, snorkeling, regulation golf, tennis, recreation programs, kids club, playground, lawn sports, exercise room, spa

  • Guest Services

    valet laundry, room service, child care

  • Terms

    check-in 4 pm, pet friendly (call for restrictions/fees.)

AAA Diamond Program

Upscale style and amenities enhanced with the right touch of service.

ROOM3.8
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH3.9
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS4.2
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

The spacious rooms feature upscale furnishings with ample seating and storage space, a 55” flat-panel TV with streaming features and USB ports near the desk and nightstand locations. The property features impressive scenery and landscaping with many fun filled activities for guests to enjoy. Meets AAA guest room security requirements. Smoke free premises. 579 units. 1-2 stories (no elevator), exterior corridors.

AAA Verified Reviews (2)

4.0Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 7/18/2023
Room Excellent
Staff Average
Public Spaces Average
Cleanliness Good
Location Excellent

The hotel is nice, but not on the level of what I would expect for the Hyatt Regency brand. The location is great. The rooms were recently renovated and very nice, however, the grounds need attention. The restaurant/food choices are slim, and each restaurant has a limited menu. The market was usually out of food items by late morning so these are clearly made elsewhere and brought in. The staff is not super attentive and in no rush, especially at the bars/restaurants. We had to call housekeeping almost daily as they either forgot the right number of towels, didn't refill our bottled waters, or other items that needed attention.

1
AAA Response
7/20/2023

Hello, feedback like yours is valued by other travelers. We appreciate you taking the time to share insights with us.

Reviewed by Trusted Customer on 5/10/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

Wonderfully staffed, amazing views, comfortable and remote but accessible.

1
AAA Response
5/10/2023

Hello, as a member service organization your feedback is valuable. We are happy to see you had a 5-star stay. We appreciate you taking the time to share insights from your stay with us.

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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