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Hotel

Holiday Inn Grand Rapids Downtown

310 Pearl St NW, Grand Rapids, MI, 49504

5.0AAA Reviews

CHECK HOTEL RATES AND AVAILABILITY

Amenities

Wireless Internet AccessSwimming PoolPet FriendlyFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    310 Pearl St NW 49504

  • Eco Certification

    Green Lodging Michigan recognizes lodging facilities who are leaders in energy conservation, air quality and reduced water consumption and waste

  • Pool

    heated indoor

  • Dining & Entertainment

    restaurant, full bar

  • Room Amenities

    refrigerators, microwaves, coffeemakers, wireless Internet. Some: safes

  • Sports & Recreation

    hot tub, exercise room

  • Guest Services

    valet and coin laundry, room service

  • Terms

    check-in 4 pm, pet friendly (call for restrictions/fees.)

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3.2
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH2.8
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS3.4
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

Modern guest rooms are on the smaller side but include plush soft seating, 55-inch flat-panel TVs and triple-sheet bedding. Some rooms have excellent views of downtown and the surrounding area. This property is within walking distance of several museums, including the Gerald R. Ford Presidential Library & Museum, which is across the street. Smoke free premises. 175 units. 8 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (3)

5.0Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 3/6/2024
Reviewed by Trusted Customer on 8/30/2023
Room Good
Staff Excellent
Public Spaces Good
Cleanliness Excellent
Location Excellent

The hotel staff was friendly and helpful. The location is great if you want to explore downtown via foot or bicycle. The hotel does have a shuttle if you prefer that. The room was clean and had everything we needed. There was hot water without a long wait. While the room was a bit small, we had 2 queen beds, 2 bicycles and 2 adults in the room and we managed easily. We did upgrade our room to be away from the highway so it was quiet, I don't know what the rooms on the highway side are like. The breakfast was very good and it is cheap if you buy it at check in rather than buying it when you actually go to breakfast.

1
AAA Response
9/5/2023

Hello, we’re grateful that you took the time to share your feedback. We’re happy to see that you had a 5-star stay. Sharing your experience will make choosing this hotel easier for other travelers.

Reviewed by Darlene on 8/23/2023
Room Excellent
Staff Excellent
Cleanliness Excellent
Location Excellent

Friendly staff, clean hotel, and walking distance to downtown area. Free parking and a shuttle available if not up for a walk. I really liked that they provided Dove shampoo, conditioner, body wash and lotion in the rooms. I did not bring an animal but they are animal friendly and had an adorable bark bar with water and treats available for pets staying there. It is right by a freeway, so can be a bit noisy, but the hotel does provide earplugs for light sleepers. I would absolutely stay here again and recommend to those traveling to Grand Rapids.

1
AAA Response
8/23/2023

Hello, thank you very much for taking the time to leave this great review. We love to hear that you had a 5-star stay. Your feedback will provide other travelers confidence with choosing this hotel.

Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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