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HOTEL

Holiday Inn Express & Suites North Conway

1732 WHITE MOUNTAIN HIGHWAY, NORTH CONWAY, NH, 03860

3.4AAA Reviews

HOTEL RATES STARTING FROM

$131

Taxes and fees will be calculated at checkout

AAA Verified Reviews (11)

3.4Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 12/12/2023
Room Poor
Staff Good
Public Spaces Average
Cleanliness Good
Location Average
Reviewed by Trusted Customer on 11/3/2023
Room Poor
Staff Average
Public Spaces Poor
Cleanliness Good
Location Excellent
1
AAA Response
11/4/2023

Hello, As a member service organization, your feedback is valuable. We appreciate you taking the time to rate your stay. Regards, Chuck

Reviewed by Trusted Customer on 6/7/2023
Room Average
Staff Good
Public Spaces Good
Cleanliness Average
Location Good

Room had a good amount of space but needs an update & not a fan of the bathroom set up with the sink outside of it. Keep needing to ask for things like more towels as room didn't get cleaned each day. Staff was very nice & complementary breakfast was great.

1
AAA Response
7/2/2023

Hi, We are happy to see you had a pleasant stay. Thank you for sharing a thorough review. Regards, Chuck

Reviewed by Thomas Liao on 6/3/2023
Room Good
Staff Excellent
Public Spaces Good
Cleanliness Good
Location Excellent

It is a very nice place to stay. Everyone is very friendly and anxious to be of service. The complimentary breakfast offers a great many options for the meal including an automated pancake maker, several juices and a great selection of pastry with the usual kinds of hot and cold breakfast foods. The beds are very comfortable. It is a good value for the price with a few minor issues. They are struggling a bit keeping up with minor maintenance. For example, one arm of the toilet paper holder was very loose in our room. It is my expectation that housekeeping would have notified maintenance long before the arm was ready to fall off. The desk in our room did not have what I find is the typical center drawer. I was not able to access the hotel wi-fi. There may have been a way if I took the time to check with the front desk but on this trip Wi-Fi access was not of great importance. My experience was that I could connect to the router but when it prompted me for a log in, I provided the specified information and did not get actual Wi-Fi access. My experience elsewhere is that it is simple to connect to the facility Wi-Fi.

1
AAA Response
6/12/2023

Hi Thomas, We are happy to see you had a pleasant stay, despite the wi-fi challenges. Thank you for sharing insights regarding your stay. Regards, Chuck

Reviewed by Lawrence Edmundson on 3/13/2023
Room Average
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent
1
AAA Response
4/2/2023

Hello Lawrence, As a member service organization, your feedback is valuable. We appreciate you taking the time to share insights with us. Regards, Chuck

Reviewed by Trusted Customer on 11/15/2022
Room Poor
Staff Good
Public Spaces Poor
Cleanliness Poor
Location Good
1
AAA Response
11/17/2022

Hello, We are disappointed to see you had a 1 - star review. We see that the staff was pleasant and you enjoyed the location. Please know your feedback is valuable to AAA and our members as it will help us evaluate our partners. Best, Chuck

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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