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Hotel

Holiday Inn & Suites Kalamazoo West

1247 Westgate Dr, Kalamazoo, MI, 49009

3.0AAA Reviews

CHECK HOTEL RATES AND AVAILABILITY

Amenities

Wireless Internet AccessSwimming PoolFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    1247 Westgate Dr 49009

  • Pool

    heated indoor

  • Dining & Entertainment

    restaurant, full bar

  • Room Amenities

    refrigerators, microwaves, coffeemakers, wireless Internet

  • Sports & Recreation

    exercise room

  • Guest Services

    coin laundry

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3.2
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH3
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS3.1
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

This property features well-designed, stylish guest rooms with a bright, white bedding package, pod-style coffeemakers and rolling desks. The lobby includes multiple seating areas and a small market. Smoke free premises. 130 units. 5 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (1)

3.0Reviews are provided by verified customers
POWERED BY
Reviewed by Denise Schweppe on 10/9/2023
Room Poor
Staff Average
Cleanliness Good
Location Average

There were some issues to start with - 1. coffee pot didn't work not enough water in cup. I did put enough in the pot. I have one of these at home. I know how to use them 2. grab bars in bathroom were loose and not safe. I am disabled. 3. no place to hang clothes 4. no wash cloths on our last day. They brought clean towels but nothing to wash with. 5. Toilet tissue was so thin, it was useless! We were expecting a great room from what AAA told us about you. We were very disappointed.

Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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