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Hotel

Hilton Los Angeles/Universal City

555 Universal Hollywood Dr, Universal City, CA, 91608

4.0AAA Reviews
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Amenities

Wireless Internet AccessSwimming PoolPet FriendlyFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    555 Universal Hollywood Dr 91608. Station: Universal City/Studio City

  • AAA Benefit

    Members save up to 10% and earn Honors points when booking AAA/CAA rates!

  • Eco Certification

    The State of California Green Lodging Program recognizes lodgings that have developed sustainability practices to minimize waste and conserve energy and natural resources. Green Seal is an independent, non-profit organization that uses science-based standards and the power of the marketplace to create a more sustainable world

  • Pool

    heated outdoor

  • Parking

    on-site (fee) and valet

  • Dining & Entertainment

    restaurant, full bar

  • Room Amenities

    refrigerators, coffeemakers, wireless Internet (fee), safes. Some: microwaves

  • Sports & Recreation

    hot tub, lawn sports, exercise room

  • Guest Services

    valet and coin laundry, room service, area transportation-Universal Studios

  • Terms

    check-in 4 pm, pet friendly (call for restrictions/fees.)

AAA Diamond Program

Upscale style and amenities enhanced with the right touch of service.

ROOM4
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH3.5
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS4.3
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

This hotel is within walking distance of Universal Studios and Universal CityWalk. Even-numbered rooms facing west have a view of the gardens and pool; east-facing rooms feature city views. Smoke free premises. 495 units. 24 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (8)

4.0Reviews are provided by verified customers
POWERED BY
Reviewed by Robert Young on 2/5/2024
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

Great time at the hotel and Universal

1
Robert Young
3/12/2024

Reviewed by Trusted Customer on 1/1/2024
Room Average
Staff Average
Public Spaces Good
Cleanliness Good
Location Excellent
Reviewed by Trusted Customer on 10/25/2023
Room Average
Staff Good
Public Spaces Average
Cleanliness Average
Location Average

My room was not ready…… Hilton does not post the overpriced Continental Breakfast ( no a la carte) or the fact that brunch is not served until 11:30. Oh at 10 if you’re eating the Continental breakfast you have to go from the bar area. So they can prep for the $100 brunch.

Reviewed by Trusted Customer on 4/13/2023
Room Good
Staff Excellent
Public Spaces Good
Cleanliness Excellent
Location Excellent
1
AAA Response
4/13/2023

Thank you for your review.

Reviewed by Amber Johnson on 3/23/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent
Reviewed by Trusted Customer on 1/23/2023
Room Average
Staff Average
Public Spaces Good
Cleanliness Good
Location Excellent

Unclear booking. Ordered dinner at the lounge took forever. They did comp us an appetizer and 2 desserts but we were unable to use the pool bc of the timing.

Pagination
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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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