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Hotel

Hampton Inn & Suites by Hilton San Juan

6530 Isla Verde Ave, Carolina, 00979

4.6AAA Reviews
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Amenities

Wireless Internet AccessSwimming PoolFitness CenterHandicap Accessible
  • Type

    Hotel

  • Location

    Located on edge of busy commercial area. 6530 Isla Verde Ave 00979

  • AAA Benefit

    Members save up to 10% and earn Honors points when booking AAA/CAA rates!

  • Pool

    outdoor

  • Parking

    on-site (fee)

  • Dining & Entertainment

    restaurant, full bar

  • Room Amenities

    refrigerators, coffeemakers, wireless Internet, safes. Some: microwaves

  • Sports & Recreation

    hot tub, exercise room

  • Guest Services

    coin laundry

  • Terms

    check-in 4 pm

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3.3
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH2.8
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS2.9
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

The comfortable rooms feature soft bedding, ample storage space, large TV and multiple USB ports located in convenient locations. The relaxing outdoor pool area is a wonderful place to unwind. While the hotel is located on a busy street, once you are inside the hotel it is an oasis of calm. Isla Verde beach is just across the street. There are two wings to the hotel and an inviting courtyard pool area. Meets AAA guest room security requirements. Smoke free premises. 201 units. 4-5 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (5)

4.6Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 5/28/2024
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

This place is just over all great! Front desk staff friendly, welcoming and very accommodating Rooms are immaculate! and cold AC Free Breakfast from 6-10AM everyday! Free happy hour from 5-7 PM everyday Those 2 for the win!!! Pool is great and very clean Swim up or outside seating bar & grill. Food is great actually better than most of the restaurants we ate at! Drinks are great! Coconut Mojitos & Pina Coladas 5 stars! Walking distance to a casino. Good restaurants locally also in walking distance 15 mins to Old San Juan in an uber also cheap.. if you have no car Place is great for kids Would recommend this place We will definitely be returning

Reviewed by Wallis Thompson on 3/26/2024
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Average
Reviewed by Robert Klimes on 2/13/2024
Room Excellent
Staff Excellent
Public Spaces Good
Cleanliness Excellent
Location Good
1
AAA Response
2/14/2024

Thank you for your review

Reviewed by Barbara Dejesus on 10/27/2023
Room Excellent
Staff Excellent
Public Spaces Good
Cleanliness Excellent
Location Excellent
1
AAA Response
10/30/2023

Thank you for your review.

Reviewed by Trusted Customer on 6/17/2022
Room Excellent
Staff Good
Public Spaces Good
Cleanliness Excellent
Location Good

Booked this hotel last minute after our original reservation at a different location was canceled due to water being scarce and unavailable in the Loiza area. We made the reservation here at the Hampton Inn & Suites literally 4 days prior to arrival and I paid more than what I would normally pay for any Hampton Inn. I was not happy at how much I had to pay a night. Even with the AAA pricing I paid $258 night plus additionally for resort fee and taxes. But, still the most reasonable going rate at the time compared to other hotels in the same area. Also was just a few minutes from the airport and a 5 minute walk to the beach. AND, I have to say that for what I normally expect from a Hampton Inn, I was pleasantly surprised at how nice it was. So much so that I questioned whether it was a Hampton Inn. I was impressed with how clean and updated it was. The lobby and the room looked freshly remodeled; they felt very fresh, new, and clean. They have a wonderful FREE hot daily breakfast from 6-10am, and happy hour providing unlimited FREE drinks from 5-6pm daily. Did I mention the Happy hour always had free snacks like mixed nuts, nacho w/cheese, and popcorn??? ALL FREE! Yes FREE! Although I was not originally happy about what I had to pay, I felt much better about it once I arrived and experienced all they offered. Another thing I thought was bonus, is that they offer hot coffee, hot cocoa, and hot tea 24hrs a day. Not just in the morning for Breakfast, ALL day. All these little details made a world of a difference to me. And I bet if booked in advance, would be much cheaper than what I had to stay very last minute. Which would definitely be such a good deal. Service was decent. The check in staff, breakfast staff, and housekeeping staff were all really nice and helpful. The bar staff, not so much. They weren’t as attentive to the hotel guests like the check-in, breakfast, and housekeeping staff was. Which is the reason I did not give a 5 star. I would definitely stay there again.

1
AAA Response
6/18/2022

Hello, As a member service organization your feedback is valuable. We are happy to see you had a pleasant stay. Your feedback is incredibly helpful for other consumers looking for hotel accommodations. We appreciate you taking the time to share such a thorough review. Glad the hotel exceeded your expectations. Regards, Chuck at AAA Northeast

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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