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Hotel

Embassy Suites by Hilton Orlando-Airport

5835 T.G. Lee Blvd, Orlando, FL, 32822

4.0AAA Reviews
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HOTEL RATES STARTING FROM

$138

Taxes and fees will be calculated at checkout

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Amenities

Wireless Internet AccessSwimming PoolFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    5835 T.G. Lee Blvd 32822

  • AAA Benefit

    Members save up to 10% and earn Honors points when booking AAA/CAA rates!

  • Eco Certification

    The Florida Green Lodging Program recognizes environmentally conscientious lodging facilities across the state

  • Pool

    heated outdoor

  • Parking

    on-site (fee)

  • Dining & Entertainment

    restaurant, full bar

  • Room Amenities

    refrigerators, microwaves, coffeemakers, wireless Internet (fee), safes

  • Sports & Recreation

    hot tub, exercise room

  • Guest Services

    valet and coin laundry, airport transportation, area transportation-within 1 mi

  • Terms

    check-in 4 pm

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3.7
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH2.9
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS2.9
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

Decorative rooms with modern décor and spacious floor plans provide a touch of luxury. Enjoy breakfast each morning and a manager's reception each evening during the week. The lobby is spacious and a great place to gather. The full-service hotel is located close to the airport and many restaurants. Smoke free premises. 174 units. 7 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (3)

4.0Reviews are provided by verified customers
POWERED BY
Reviewed by Sharlene Young on 3/7/2023
Room Good
Staff Poor
Public Spaces Good
Cleanliness Average

I was very disappointed with the customer service that I received at this hotel...almost immediately upon arrival. My guest and I chose this hotel because it was close to the airport. We were tired and wanted to eat and go to bed, as we were scheduled for an early exit. We tried to contact the restaurant for room service, but kept getting redirected to the front desk. Every time. When the front desk answered, I was put on hold, and left there several minutes. Each time. Finally, I got dressed again, and went downstairs to address the problem with the Manager, just to discover that it was the Manager that kept placing me on hold. I explained that I understood that businesses do get busy and that Im not the only visitor, but I felt like I was being ignored. I was then told that the customers standing in line at the desk took priority over the ones waiting on the phone. This made no sense to me, as I felt a customer is a customer whether im on the phone or in line. Anyway, eventually the situation was rectified by the Manager giving us a free drink and a $40 credit towards our meal. However I need to say, that as much as I appreciate the gratuity, I was able to pay for any charges that I created. I just wanted to be treated with respect and common courtesy.

Reviewed by G wayne Boswell on 1/11/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent
1
AAA Response
1/13/2023

Thank you for providing your rating! Kind Regards, AAA Travel

Reviewed by Trusted Customer on 12/5/2022
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent
1
AAA Response
12/13/2022

Hello, We are happy to see you had a 5-star review. Regards, Chuck

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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