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Hotel

Embassy Suites by Hilton Hotel

6646 Old Collamer Rd S, East Syracuse, NY, 13057

4.0AAA Reviews
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HOTEL RATES STARTING FROM

$376

Taxes and fees will be calculated at checkout

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Amenities

Wireless Internet AccessSwimming PoolPet FriendlyFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    6646 Old Collamer Rd S 13057

  • AAA Benefit

    Members save up to 10% and earn Honors points when booking AAA/CAA rates!

  • Pool

    indoor

  • Dining & Entertainment

    restaurant, full bar

  • Room Amenities

    refrigerators, microwaves, coffeemakers, wireless Internet, safes

  • Sports & Recreation

    exercise room

  • Guest Services

    coin laundry

  • Terms

    pet friendly (call for restrictions/fees.)

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3.8
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH2.9
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS3.5
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

The focal point is the bright atrium where guests can relax, get a bit of work done, or grab a drink and a bite. The spacious suites are equally comfy and well-designed layout for extended stays. Smoke free premises. 214 units. 5 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (5)

4.0Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 9/3/2024
Room Good
Staff Good
Public Spaces Good
Location Good

There are two similar hotels in this city. This one is Embassy Suites Syracuse EAST. That should be part of the title. Arriving late to the other hotel and unpacking my car and bringing the kids in to find out I had to pack all backup and drive 15 minutes away was not a great end to a long day.

Reviewed by Trusted Customer on 9/25/2023
Room Good
Staff Good
Public Spaces Good
Cleanliness Good
Location Good

The shower was slow draining.

1
AAA Response
10/1/2023

Hi, We are happy to see you had a pleasant stay. Regards, Chuck

Reviewed by David Docter on 7/14/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent
Reviewed by Michael Johnston on 4/27/2023
Room Average
Public Spaces Poor
Cleanliness Average
Location Average

short on hotel staff. we wanted to leave 1 day sooner and could not get a refund for the day we were not there. They would not change the sheets on the bed The complimentary happy hour was salsa and chips! The days of great hotel experiences are over

1
AAA Response
4/27/2023

Hello, We are disappointed to hear your stay was unsatisfactory. As a member service organization, your feedback is valuable to us and we will share this information with the hotel. We thank you for providing your review. Kind Regards, AAA Travel

Reviewed by Trusted Customer on 3/22/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

The hotel and room were very nice. The hotel staff was very helpful and friendly. And the food very good.

1
AAA Response
4/2/2023

Hello, We are happy to see you had a pleasant stay. Regards, Chuck

Pagination
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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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