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HOTEL

1.5AAA Reviews

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$76

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AAA Verified Reviews (2)

1.5Reviews are provided by verified customers
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Reviewed by Trusted Customer on 11/5/2023
Room Average
Staff Average
Public Spaces Poor
Cleanliness Average
Location Average

There was no internet or TV because it was down with no known time for it being up and running again. The swimming pool was closed due to being renovation. Some of the vending machines were down as well.

1
AAA Response
11/6/2023

Hello, As a member service organization your feedback is valuable. We are disappointed to hear that your stay was unsatisfactory, and there were issues with both the television and internet. We appreciate you taking the time to share insights from your stay with us. Regards, David at AAA Travel

Reviewed by Trusted Customer on 8/15/2022
Room Poor
Staff Poor
Public Spaces Average
Cleanliness Poor
Location Average

When we arrived there was a sign on the door that the pool was closed for renovation. The pool was part of the reason I booked that hotel and they did not communicate to me that it was closed ahead of time. Also, when I peeked in, the pool did not appear to be under any sort of renovation. The other reason I booked the hotel was for the included breakfast, which they had discontinued and also did not communicate to me ahead of time. Every exterior door to the facility that I walked by was propped open by a rock; I did not feel the property was secure. When we got to our room there was no remote control for the TV, and when we asked at the front desk they gave us a universal remote and a manual and asked us to program it ourselves. The property showed many signs of neglect in maintenance. The toilet, for example, rocked and water ran continuously in it.

1
AAA Response
8/15/2022

Hello, As a member service organization your feedback is valuable. We are disappointed to hear that your stay was unsatisfactory. We appreciate you taking the time to share insights from your stay with us. Ashley – Auto Club Group

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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