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Hotel

Courtyard by Marriott Newport News Airport

530 St. Johns Rd, Newport News, VA, 23602

3.8AAA Reviews
AAA Member Benefit

HOTEL RATES STARTING FROM

$107

Taxes and fees will be calculated at checkout

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Amenities

Wireless Internet AccessSwimming PoolPet FriendlyFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    530 St. Johns Rd 23602

  • AAA Benefit

    Members save 5% or more and earn Marriott Bonvoy™ points when booking AAA/CAA rates!

  • Eco Certification

    The Virginia Green Lodging Program recognizes hotels, resorts and other lodging facilities that have taken steps to reduce their impact on the environment

  • Pool

    heated indoor

  • Dining & Entertainment

    restaurant, full bar

  • Room Amenities

    refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet

  • Sports & Recreation

    hot tub, exercise room

  • Guest Services

    coin laundry, boarding pass kiosk

  • Terms

    pet friendly (call for restrictions/fees.)

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3.2
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH2.8
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS3.2
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

The large welcoming lobby features a Starbucks kiosk, books of local interest and opens onto a walled backyard with comfortable seating for lounging in the gazebo around the fire pit. Smoke free premises. 120 units. 5 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (4)

3.8Reviews are provided by verified customers
POWERED BY
Reviewed by Marion Marshall on 7/4/2023
Room Good
Staff Excellent
Public Spaces Excellent
Cleanliness Good
Location Excellent

Excellent location. Great customer team mebers.

Reviewed by Trusted Customer on 6/13/2023
Room Average
Staff Good
Public Spaces Good
Cleanliness Average
Location Excellent

Nice area, pretty hotel. Issues: Pricing online shows "with breakfast" or without. " Breakfast" is not provided as a buffet, as is the case in many hotels. "Breakfast" is provided via a kiosk where you can get coffee, muffins, bagel, juice. Coffee is stated as Starbucks, but the day I was there the coffee tasted like warm water, with a little coffee flavoring. Not good. Room was nice. However, had odor - not sure what it was from. Personnel were pleasant and helpful. For travelers: Be forewarned that "breakfast" is not what you think it will be. Limited menu, served by staff behind counter of a kiosk.

1
AAA Response
6/15/2023

Hello, Thank you for providing your review; we are disappointed to hear the breakfast did not meet expectations. As a valued member, your feedback is important to us and we appreicate your sharing your experience. Kind Regards, AAA Travel

Reviewed by Jane Luangrath on 3/29/2023
Room Average
Staff Average
Public Spaces Poor
Cleanliness Average
Location Average

Very disappointed! There was no restaurant or bar like what was shown. Saturday there was a private party where you couldn’t use the fire pit or common area. People from the party were blasting music and screaming banging until 4:00 am we had to drive a for 10 hours on Sunday with no sleep. We told the front desk they said oh sorry and did nothing. Our plans to relax and eat at hotel wasn’t something we could do like what was advertised. Deceptive.

1
AAA Response
3/29/2023

Hi Jane, We are disappointed to hear about your stay. Please know your feedback will help others as they make hotel reservations on AAA.com. Thank you for the information regarding the lack of an on-site restaurant. We will ask the property to update their listing. Thank you, Chuck

Reviewed by Connie Minasian on 2/13/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent

We arrived very late & were greeted with a smile by a very friendly person @ the front desk. We had a couple of things we needed help with & the staff were very quick to resolve our issues. The next day upon check out the staff found my daughters phone in our rm & very promptly & kindly found us in the parking lot to return it to us. We are eternally grateful !

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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