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Hotel

Courtyard by Marriott Downtown Memphis

75 Jefferson Ave, Memphis, TN, 38103

3.0AAA Reviews
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HOTEL RATES STARTING FROM

$139

Taxes and fees will be calculated at checkout

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Amenities

Wireless Internet AccessFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    75 Jefferson Ave 38103

  • AAA Benefit

    Members save 5% or more and earn Marriott Bonvoy™ points when booking AAA/CAA rates!

  • Parking

    valet only

  • Dining & Entertainment

    nearby, full bar

  • Room Amenities

    refrigerators, coffeemakers, high-speed Internet, wireless Internet, safes

  • Sports & Recreation

    hot tub, exercise room

  • Guest Services

    complimentary laundry, boarding pass kiosk

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3.5
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH3
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS2.9
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

This hotel near the Mississippi River resides in the popular Court Square district. The spacious rooms are not typical of a downtown property and some also have a balcony. The property is close to many shops and restaurants with a nearby trolley system. Smoke free premises. 131 units. 8 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (4)

3.0Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 5/30/2023
Room Bad
Staff Bad
Public Spaces Bad
Cleanliness Bad
Location Bad
1
AAA Response
5/31/2023

Hello, as a member service organization your feedback is valuable. Thank you for your review.

Reviewed by Lee Merriweather on 4/27/2023
Room Good
Staff Excellent
Public Spaces Average
Cleanliness Excellent
Location Good
Reviewed by Trusted Customer on 1/11/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

Room was amazing spacious definitely going again great view and food amazing staff I love it 10👍 Up for me

1
AAA Response
1/12/2023

Hello, Thank you very much for taking the time to leave this great review. We love to hear that you had a 5-star stay at Courtyard by Marriott Downtown Memphis. Your feedback will provide other travelers confidence with choosing this hotel.

Reviewed by Lucille Coleman on 9/27/2022
Room Poor
Staff Excellent
Public Spaces Average
Cleanliness Good
Location Good

I forgot to ask about whether the hotel had a pool and complimentary breakfast. The hotel did not have a pool and the hot tub was broken. We had to buy our breakfast. There wasn't any microwave. I had food left over from eating at a restaurant on the way down and no way to warm it up. There wasn't a ice bucket in the room when we got there. I had to call to request one. There weren't any plastic glasses for drinks. The coffee cups soaked up the bottom leaked all over. I requested plastic glasses from the front desk on Friday morning and they said they would have housekeeping give us a couple when they cleaned our room. We did not get any plastic glasses.

2
AAA Response
9/27/2022

Hello Lucille, As a member service organization your feedback is incredibly valuable. We are disappointed to hear that your experience was unsatisfactory and we will forward this information to the hotel. We appreciate you taking the time to share your insights with us.

Lucille Coleman
9/27/2022

It would be nice if the Courtyard would reimburse some money off the bill.

Pagination
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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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