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HOTEL

Clarion Pointe Downtown Gatlinburg

200 East Pkwy, Gatlinburg, TN, 37738

1.8AAA Reviews

HOTEL RATES STARTING FROM

$144

Taxes and fees will be calculated at checkout

AAA Verified Reviews (4)

1.8Reviews are provided by verified customers
POWERED BY
Reviewed by William on 3/20/2024
Room Poor
Staff Good
Public Spaces Average
Cleanliness Bad
Location Poor

Bad location. Not clean. Looked bad on the outside.

Reviewed by Edward Hankel jr on 11/22/2022
Room Excellent
Staff Bad
Public Spaces Good
Cleanliness Good
Location Excellent
Reviewed by Trusted Customer on 10/30/2022
Room Poor
Staff Average
Public Spaces Good
Cleanliness Poor
Location Average

More like a motel than a hotel. Mold on ceiling in bedroom, hole in shower wall with towel stuffed in. Walls paper thin to allow noise from surrounding rooms.

1
AAA Response
10/31/2022

Hello. Thank you very much for taking the time to leave a review. We hate to hear that your experience did not match your expectations. Your feedback will help other travelers as they make informed booking decisions.

Reviewed by Trusted Customer on 10/28/2022
Room Poor
Staff Poor
Public Spaces Bad
Cleanliness Poor
Location Average

Rated as one of the worst places we have ever stayed...very run down...communication was horrible...foreign desk clerk/owner hard to understand...our room was 117...went looking for our room the numbers jumped from 116 to 118…our room was completely on the other side of the building…when we finally got in our room very dark and musky…lights above bathroom sink not working…2 out 4 were blown out…no lights near bed just one other stand up lamp near door…the window looking out was filthy along along with floor which was in very poor shape…only good thing is we did not spend a lot of time in the room because it was not worth what we paid…very disappointed

Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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