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Hotel

Best Western Space Shuttle Inn

3455 Cheney Hwy, Titusville, FL, 32780

1.7AAA Reviews

HOTEL RATES STARTING FROM

$112

Taxes and fees will be calculated at checkout

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Amenities

Wireless Internet AccessSwimming PoolPet FriendlyFitness CenterHandicap AccessibleBusiness Center
  • Type

    Motel

  • Location

    3455 Cheney Hwy 32780

  • Pool

    outdoor

  • Dining & Entertainment

    restaurant

  • Room Amenities

    refrigerators, microwaves, coffeemakers, wireless Internet

  • Sports & Recreation

    exercise room

  • Terms

    check-in 4 pm, pet friendly (call for restrictions/fees.)

AAA Diamond Program

Noteworthy by meeting the industry-leading standards of AAA inspections.

ROOM2.3
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH2.3
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS2.3
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

Located just off the interstate, the property has modest rooms spread across a handful of buildings. You’ll find 32” TVs with HD channels and beds with 2 pillows each. Most ground floor rooms feature at-door parking, which may be convenient for guests with mobility concerns. 129 units. 2 stories (no elevator), exterior corridors. Accessibility (Call).

AAA Verified Reviews (6)

1.7Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 3/20/2023
Room Bad
Staff Poor
Public Spaces Average
Cleanliness Bad
Location Average

The staff gave us the key to an occupied room. We went to tell the front desk, and she said "oh, I'll just mark it dirty". It was occupied! she gave us another room, and it was not good. The ceiling was filthy, the AC was dripping water into the room, and the smell of the room was overpowering with some kind of floral scent. There were live roaches on the night stand.

1
AAA Response
3/22/2023

Hello. Thank you very much for taking the time to leave a review about your recent stay at Best Western Space Shuttle Inn. We hate to hear about your negative experience and we've forwarded the information to our hotel team for evaluation. Your feedback will help other travelers as they make informed booking decisions.

Reviewed by Trusted Customer on 2/15/2023
Room Poor
Staff Good
Cleanliness Poor
Location Good

thin paper walls..can hear the guests next door. also cement dust in room from the work they were doing on the exterior stairs

Reviewed by Trusted Customer on 1/3/2023
Room Poor
Staff Average
Public Spaces Average
Cleanliness Average
Location Average
1
AAA Response
1/5/2023

Hello , As a member service organization your feedback is valuable. Thank you for your review.

Reviewed by Jackie Shornak on 11/18/2022
Room Bad
Staff Poor
Public Spaces Bad
Cleanliness Bad
Location Good

When we got to our rooms, we were tired from traveling 10 hours and go to lay down and found the most disgusting sheets ever. It was clearly evident that the sheets had not been changed in our two rooms. We took pictures to show the lady in the office. But that’s not the worst. They couldn’t find any clean sheets! We had to wait 1-1/2 hours to get sheets and we changed our own sheets. The floors were so sticky from not being cleaned, I wore my shoes. Absolutely unacceptable!

1
AAA Response
11/18/2022

Hello, We are disappointed to hear you had a negative experience at this Best Western property. The cleanliness of our partner hotels is of the utmost importance, and we are sorry that was a concern here. We will share this information with hotel management and your booking agent. We appreciate your providing your review. Kind Regards, AAA Travel

Reviewed by Trusted Customer on 9/20/2022
Room Poor
Staff Average
Public Spaces Average
Cleanliness Poor
Location Average

This hotel is older and the accessible rooms are bothersome. The rooms smelled of old stuffy buildings that have been closed up for years. It was a mildew smell. If I had the ability to get a refund, I would have requested one! I’m rating two accessible rooms, along with a regular room. The accessible rooms had big chairs right by the bathroom doors which made getting in and out of the bathroom with a wheelchair very difficult. The bathroom doors seemed to have swollen with the amount of humidity in the rooms that it made shutting the bathroom doors nearly impossible. Despite having an available shelf in the room, the coffee pot, cups, and sugar were set up in the bathroom, which is very unsanitary!!! The beds were terribly uncomfortable. Neither one of us slept well, as the mattresses were very worn out, some springs pushing out farther than others. For the price we paid, long with the rating on AAA, I expected more from them. The breakfast was okay, as there weren’t many choices to choose from. I won’t be coming back, nor will I recommend this place to friends.

1
AAA Response
9/20/2022

Hello, Thank you very much for taking time to supply feedback about your recent stay at Best Western Space Shuttle Inn. We’re disappointed to hear about your negative experience. We share all reviews with our preferred hotel partners and your feedback will help other travelers as they make informed booking decisions.

Reviewed by Trusted Customer on 7/13/2022
Room Bad
Staff Bad
Public Spaces Bad
Cleanliness Bad
Location Bad

This location should not be part of Best Western. The room was dirty. The person at the front desk was on the phone for an extended amount of time with someone explaining how Uber and Lyft work. She ignored the 3 of us in line. The property is a mess. I don’t recommend this location.

1
AAA Response
7/14/2022

Hello, thank you very much for taking the time to leave a review about your recent stay at Best Western Space Shuttle Inn. We’re disappointed to hear about your negative experience. We’ll be sharing your feedback with our preferred hotel partner so that they can learn from your experience. Jennifer – Auto Club Group

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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