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Hotel

Best Western InnSuites Phoenix/Biltmore

1615 E Northern Ave, Phoenix, AZ, 85020

3.5AAA Reviews

HOTEL RATES STARTING FROM

$113

Taxes and fees will be calculated at checkout

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Amenities

Wireless Internet AccessSwimming PoolPet FriendlyFitness CenterBusiness Center
  • Type

    Hotel

  • Location

    1615 E Northern Ave 85020

  • Pool

    heated outdoor

  • Dining & Entertainment

    nearby

  • Room Amenities

    refrigerators, microwaves, coffeemakers, wireless Internet. Some: high-speed Internet

  • Sports & Recreation

    hot tub, picnic facilities, exercise room

  • Guest Services

    coin laundry

  • Terms

    check-in 4 pm, pet friendly (call for restrictions/fees.)

AAA Diamond Program

Noteworthy by meeting the industry-leading standards of AAA inspections.

ROOM2.8
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH2.7
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS2.9
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

Located at the foothills of Piestewa Peak, this property offers renovated rooms and a friendly staff. Smoke free premises. 120 units. 2 stories (no elevator), exterior corridors.

AAA Verified Reviews (13)

3.5Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 10/30/2024
Room Poor
Staff Average
Public Spaces Average
Cleanliness Average

We stayed in (8) hotels on our trip. Sorry to say, this was the worst. Check in was okay although not as friendly as the others. Informed on checking in that the water was off for 15 min due to a problem with another room, this turned into 90 minutes, the WiFi didn’t function at all and the shower head was loose and sprayed out the side. Will not be back.

1
AAA Response
11/1/2024

Hello, as a member service organization your feedback is valuable. We are disappointed to hear that your stay was unsatisfactory and that the Wi-Fi did not function properly. We appreciate you taking the time to share insights from your stay with us. Regards, Kennedy at AAA Travel

Reviewed by Trusted Customer on 3/16/2024
Room Good
Staff Good
Public Spaces Good
Cleanliness Good
Location Good
Reviewed by Trusted Customer on 2/16/2024
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Good
1
AAA Response
2/19/2024

Thank you for your review.

Reviewed by Trusted Customer on 1/16/2024
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Good
1
AAA Response
1/17/2024

Thank you for your review.

Reviewed by Trusted Customer on 10/29/2023
Room Poor
Staff Average
Public Spaces Good
Cleanliness Average
Location Good
1
AAA Response
10/30/2023

Thank you for your review,

Reviewed by Trusted Customer on 7/30/2023
Room Good
Staff Average
Public Spaces Good
Cleanliness Good
Location Average
Pagination
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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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