Baymont Henrietta Rochester
905 Lehigh Station Road, Henrietta, NY, 14467
HOTEL RATES STARTING FROM
$77
Taxes and fees will be calculated at checkout
AAA Verified Reviews (3)
Non-smoking room smelled of cigarette smoke. Cigarette burn marks were all over the bathroom counter. Bathroom smelled of sewage. Ice and soda vending machines were out of order all 4 days of my stay. Breakfast was not served 2 of 4 days. Housekeeping was only “by request”. Front counter staff was friendly and helpful (except in regards to the smell of my room). Cleaning staff seemed hard working and well equipped but fought a losing battle against the various foul odors.
Hello, as a member service organization your feedback is valuable. We are sorry to hear that your visit did not meet your expectations. Thank you for taking the time to leave your review.
Hello, as a member service organization your feedback is valuable. Thank you for your review.
Never ever again would we stay at this filthy place! The strip of lights above the bed was so dusty, the light was grey and full of dead bugs. The white bathtub was so old, the inside floor of it so so worn out the finish was gone and it was discolored. The walls in the shower had black mold. The outlets would not hold a cord, you plug cords in and they would fall out. The strip on the floor was missing between the carpet and the bathroom floor, so there was a 2 inch gap between them. All along the edges of the carpet in our room looked like it had never been vacuumed, a lot of dust. Behind the bed besides all the dust were wrappers and rubber bands. Went to get breakfast and the toaster was broken and the juice machine. We will never stay at this place again. It was disquieting!!
Hello, Thank you very much for taking time to supply feedback about your recent stay at Microtel Inn by Wyndham Henrietta/Rochester. We’re disappointed to hear about your negative experience. Your feedback will help other travelers as they make informed booking decisions.
Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.
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