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Hotel

Viejas Casino & Resort

5000 Willows Rd, Alpine, CA, 91901

4.2AAA Reviews

CHECK HOTEL RATES AND AVAILABILITY

Amenities

Wireless Internet AccessSwimming PoolFitness CenterHandicap AccessibleBusiness Center
  • Type

    Casino Resort Hotel

  • Location

    Next to Viejas Outlet Center. 5000 Willows Rd 91901

  • Pool

    heated outdoor

  • Parking

    on-site and valet

  • Dining & Entertainment

    restaurant, also, The Grove Steakhouse, see separate listing, full bar

  • Room Amenities

    refrigerators, coffeemakers, pay movies, wireless Internet (fee), safes

  • Sports & Recreation

    hot tub, cabanas, exercise room, spa

  • Guest Services

    valet laundry, room service, area transportation-Viejas outlets

  • Terms

    check-in 4 pm

AAA Diamond Program

Upscale style and amenities enhanced with the right touch of service.

ROOM4.1
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH3.7
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS4.6
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

The chic, contemporary decor of this ever-expanding resort flows from the lobby, dining and gaming areas to the stylish guest rooms. Entertainment and recreational opportunities are endless. The service is personable and proficient. 237 units. 5 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (6)

4.2Reviews are provided by verified customers
POWERED BY
Reviewed by Martha Navarrete on 9/14/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent
Reviewed by Trusted Customer on 9/11/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent
Reviewed by David Araiza on 7/23/2023
Room Good
Staff Good
Public Spaces Good
Cleanliness Excellent
Location Average
Reviewed by Trusted Customer on 6/7/2023
Room Average
Staff Average
Public Spaces Good
Cleanliness Average
Location Average

The casino was keep at an extremely cold temp. The room was not worth $200 a night but we enjoyed the casino games and food. Unfortunately there was lots of indoor and outdoor construction noise.

Reviewed by Trusted Customer on 5/8/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Good

This is a very clean, modern and comfortable hotel/ casino. It offers a lot of amenities. The Willows Spa is fantastic.

Reviewed by Trusted Customer on 4/14/2023
Room Good
Staff Average
Public Spaces Average
Cleanliness Good
Location Good

We stayed at the hotel just so we could be close by to family members who live in the area. We wanted to have them come to the hotel for dinner with their three-month-old baby and the hotel would not allow because she wasn’t 21 years old. They need to lift the 21 & older policy, at least for the restaurants. The pool hours are way too short. They allow smoking in a big section of the casino,. Even though they had a non-smoking section it was still very smoky. Check-in should be earlier, more like 3 PM instead of 4 PM. And check out should be later, more like 11 AM or 12 PM.

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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