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Hotel

Hyatt Place Richmond/Arboretum

201 Arboretum Pl, Richmond, VA, 23236

3.8AAA Reviews
AAA Member Benefit

HOTEL RATES STARTING FROM

$242

Taxes and fees will be calculated at checkout

Exclusive Benefits for AAA Members

Members save up to 10% and earn World of Hyatt points when booking AAA/CAA rates! Members also receive free breakfast at Hyatt Place/Hyatt House with their World of Hyatt membership!

Not a AAA Member? JOIN NOW

Amenities

Wireless Internet AccessSwimming PoolPet FriendlyFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    201 Arboretum Pl 23236

  • AAA Benefit

    Members save up to 10% and earn World of Hyatt points when booking AAA/CAA rates! Members also receive free breakfast at Hyatt Place/Hyatt House with their World of Hyatt membership!

  • Pool

    heated outdoor

  • Parking

    on-site (fee)

  • Dining & Entertainment

    full bar

  • Room Amenities

    refrigerators, coffeemakers, wireless Internet. Some: microwaves, safes

  • Sports & Recreation

    exercise room

  • Terms

    pet friendly (call for restrictions/fees.)

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH2.8
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS3.1
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

The large rooms have a seating area with a long comfy sofa and ottoman partitioned from the sleeping area. The small café features a brief menu 24 hours a day as well as a gourmet coffee bar. Smoke free premises. 127 units. 6 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (5)

3.8Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 8/8/2024
Room Excellent
Staff Excellent
Public Spaces Good
Cleanliness Good
Location Good
Reviewed by Trusted Customer on 7/11/2023
Room Average
Staff Poor
Public Spaces Good
Cleanliness Average
Location Average

The restaurant advertised on their website was one of the reasons we chose that Hotel. They forgot to mention that it had closed. Then their breakfast: only cold cereal, with no bowls! Customers were using coffee cups to hold their cereal . Coffee was cold! Only after several hours, did the sausage appear, still no eggs. They really couldn't get their act together. Staffing problem, perhaps. Management problem, definitely! Total disappointment.

1
AAA Response
7/12/2023

Hello, as a member service organization your feedback is valuable. We’re sorry that your experience did not match your expectations. Thank you for taking the time to share your experience, this will assist other travelers in making their booking decisions.

Reviewed by Frankie May on 6/6/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

The staff was friendly, the food was good and the bed was comfortable. I would definitely stay here again.

1
AAA Response
6/8/2023

Hello, we’re grateful that you took the time to share your feedback. We’re happy to see that you had a 5-star stay at Hyatt Place Richmond/Arboretum. Sharing your experience will make choosing this hotel easier for other travelers.

Reviewed by John Jacoby on 2/24/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

The kindness of the staff, accommodating, knowledgeable. Made us feel welcomed and safe. We checked in late night and the chef She was awesome. Good grub and drink.

Reviewed by Trusted Customer on 10/20/2022
Room Good
Staff Excellent
Cleanliness Good
Location Good

Have stayed in this hotel previously. Convenient location, friendly staff.

Pagination
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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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