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Hotel

Hilton Greenville

45 W Orchard Park Dr, Greenville, SC, 29615

2.0AAA Reviews
AAA Member Benefit

HOTEL RATES STARTING FROM

$121

Taxes and fees will be calculated at checkout

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Members save up to 10% and earn Honors points when booking AAA/CAA rates!

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Amenities

Wireless Internet AccessPet FriendlyFitness CenterHandicap Accessible
  • Type

    Hotel

  • Location

    45 W Orchard Park Dr 29615

  • AAA Benefit

    Members save up to 10% and earn Honors points when booking AAA/CAA rates!

  • Parking

    on-site (fee)

  • Dining & Entertainment

    restaurant, full bar

  • Room Amenities

    refrigerators, coffeemakers, wireless Internet, safes

  • Sports & Recreation

    exercise room

  • Terms

    check-in 4 pm, pet friendly (call for restrictions/fees.)

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3.4
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH2.9
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS3.2
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

Situated on a hillside just east of downtown, the property features nicely appointed public areas and spacious guest units. All rooms have custom made wood furnishings and pillow-top beds. The property is located near many popular mid-range chain restaurants and a mall. Rooms have recently been updated. Smoke free premises. 256 units. 2-9 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (1)

2.0Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 12/6/2022
Room Average
Staff Good
Public Spaces Excellent
Cleanliness Average
Location Good

The mobile key thing didn't work. Got all the way to the room only to go back to the desk to get a physical key. I didn't like that I had to ask for the room to be made up every day. No coffee for the coffee maker. No paper or pen in the room. Nobody picks up the phone at the front desk after 11pm. Guest internet didn't work because the desk said my reservation was cancelled???? But I'm standing in it and I was checked in at the front desk. All in all these are easy fixes but my stay could have been better

1
AAA Response
12/7/2022

Hello, We are disappointed to hear your stay was unsatisfactory and of the issues you experienced with your key and internet. Although turndown service upon request and the removal of high touch items in the room such as pen and paper, have become common practices among hotels since the COVID pandemic, we understand your frustration and will share this information with Hilton management. As a valued member your feedback is important to us and we appreciate your providing your review. Kind Regards, AAA Travel

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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