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APPROVED
AUTO REPAIR
Auto repair can be a frustrating experience.
Year after year it’s a leading consumer problem, because people have
trouble locating
repair facilities that perform quality work at reasonable prices. You
can take your chance and play the odds. Or you can look for the AAA
Approved Auto Repair sign or contact
your local AAA office.
AAA’s Approved Auto Repair Program takes the gamble out of finding quality auto repair for millions of members. Each year we inspect thousands of repair facilities that think they can meet AAA’s tough, demanding standards for superior performance. Yet only about one-third of these facilities qualify to display the AAA Approved sign. And it is a sure bet they can provide you the highest quality auto care. Don’t take chances. Trust AAA.
WHAT "AAA
APPROVED" MEANS TO YOU
AAA’s Approved
Auto Repair Facilities have met and maintained AAA’s tough
performance standards while providing reliable and courteous service. Here
are what AAA demands:
Highly Qualified Automotive Technicians that have earned certification by the National Institute for Automotive Service Excellence.
- Full Service Repair Facilities that
have the right tools and equipment to provide a broad range of
repairs including tune-ups and repairs to engines, brakes,
electrical systems, suspensions and heating/air conditioning
systems.
- Service Reputation and Workmanship
that meets your own tough, demanding standards. Before we approve
a facility, we even ask past customers what their experience has
been with that facility.
- Obtaining AAA approval is just the beginning. To ensure that these high standards are maintained, AAA inspects approved facilities annually and constantly monitors their performance.
AAA Approved Auto Repair Frequently Asked Questions
AAA
Member Bill of Rights
As a AAA member, you’re guaranteed much
more than just quality auto repair. When you present your membership card
at Approved Auto Repair Facilities, you are also entitled to:
- Free
Maintenance Inspection
When your vehicle is serviced by this business, on request, your vehicle will be inspected at no charge for items most frequently contributing to roadside breakdowns and you will receive a written recommendation of any needed maintenance or repairs. - Written
Estimate
You will be provided a written estimate of the cost of all work to be performed on your vehicle. The cost of work performed on your vehicle may not exceed the written estimate by more than 10 percent unless authorized by you in advance. (Local and state regulations will take precedence regarding notification of repair costs.) - Warranty
Repairs, including parts and labor, are covered by a warranty of 24 months or 24,000 miles whichever comes first. - Returned Parts
As evidence of work performed, all replaced parts are returned to you upon request, with the exception of those that must be returned to the manufacturer under a warranty or exchange program. - Dispute
Resolution
AAA will investigate any dispute between a member and this business. AAA’s resolution decision will be accepted by this business. You are not bound by AAA’s decision and may seek recourse through other avenues.
AAA, THE MOTORIST’S
CHAMPION
For years you’ve trusted us to help you select
accommodations while you travel. Now, at home or on the road, you can
trust us to help you find quality auto repair.
Approved Auto Repair is just one of many consumer programs sponsored by AAA to ensure that motorists enjoy safe highways, vehicles and competent auto repair. We also help set industry standards for towing services, develop training materials for high school automotive technology teachers, and promote automotive repair as a profession for young people.
NOTE: AAA Approved facilities are not the only facilities capable of competent repairs.
Contact the Approved Auto Repair Department if you need additional information.
