Roadside Assistance

SERVICE LIMITATIONS AND EXCLUSIONS

Franchised roadways often restrict AAA access but accept AAA Membership Cards in lieu of payment.

• Stolen vehicles - One service call will be provided to a recovered stolen vehicle that is inoperable.
• Impounded vehicles - service will be provided to an inoperable impounded vehicle if it is not under legal restraints and was not impounded for a legal infraction.
• AAA does not guarantee the availability of repair facilities within the towing area.
• Vehicles intentionally driven into areas that are dangerous or inadvisable for regular passenger car travel (beaches, fields, construction sites, unpaved roads, etc.) will not be rendered service.
• Extrication of vehicles parked on streets, driveways, parking lots or alleys which become snowbound, flooded or in an area impassable due to unplowed snow or flooding are not covered under AAA membership.
• Snowbound vehicles will be serviced only if accessible to the service provider. Snow removal is not provided, as well as the installation and/or removal of snow tires.
• Service in a public garage, service station or dealership, where service is available, will not be covered by AAA.
• ERS does not include the costs of battery charging, diagnostic expenses, parts, labor, storage fees, taxi or lodging expenses. The Club cannot guarantee that all stations stock parts or are equipped to service or repair every make of domestic or foreign automobile, nor can we guarantee the availability of repair service at our contract garages on holidays, weekends or after business hours.
• Vehicles carrying a load that could pose as a safety hazard due either to excessive weight or potential shifting of the load are not eligible for service involving lifting of the vehicle (i.e., tire changing, extrications and towing).