AAA Diamond Ratings represent a combination of the overall quality, the range of facilities, and the level of services offered by a property. These widely recognized and trusted symbols help AAA/CAA members choose lodgings that will meet their needs and expectations.
AAA Tourism Editors are responsible for determining a property's diamond rating based on established standards. These criteria are established with input from our trained professionals, AAA/CAA members, as well as various lodging industry professionals.
AAA's Diamond rating criteria are broad guidelines to designate what is typically found at each rating level. The size, age, and overall appeal of an establishment are considered, as well as regional architectural style and design. Diamonds are assigned based on the overall guest impression rather than on individual criteria. Therefore, meeting all of the criteria in certain categories or failing to meet a few criteria will not necessarily affect the diamond rating.
The final factor in determining the diamond rating for a property is professional judgment. This is a very important part of the rating assessment. Tourism Editor expertise is based upon ongoing training and experience in conducting more than 850 evaluations a year.
These establishments typically appeal to the budget-minded traveler. They provide essential, no-frills accommodations. They meet the basic requirements pertaining to comfort, cleanliness, and hospitality.
These establishments appeal to the traveler seeking more than the basic accommodations. There are modest enhancements to the overall physical attributes, design elements, and amenities of the facility typically at a moderate price.
These establishments appeal to the traveler with comprehensive needs. Properties are multifaceted with a distinguished style, including marked upgrades in the quality of physical attributes, amenities, and level of comfort provided.
These establishments are upscale in all areas. Accommodations are progressively more refined and stylish. The physical attributes reflect an obvious enhanced level of quality throughout. The fundamental hallmarks at this level include an extensive array of amenities combined with a high degree of hospitality, service, and attention to detail.
These establishments reflect the characteristics of the ultimate in luxury and sophistication. Accommodations are first class. The physical attributes are extraordinary in every manner. The fundamental hallmarks at this level are to meticulously serve and exceed all guest expectations while maintaining an impeccable standard of excellence. Many personalized services and amenities enhance an unmatched level of comfort.